Global IT outsourcing market expected to grow 6.7% in 2025

Outsourcing IT professionals has been consolidated as an essential strategy for companies seeking efficiency, innovation and competitiveness.This is what the data of a recent Gartner study, which expects a growth of 6.7% in the global market in 2025, reaching an estimated value of US$ 470 billion. Added to this, the research further shows that spending on information technology is expected to reach US$ 5.74 trillion this year, representing an increase of 9.3% compared to 2024.

Besides, uh a report from the Statista platform he indicated that 70% of global companies plan to increase their investments in outsourcing technology services.This is because the adoption of IT outsourcing allows to optimize internal processes, reduce operating costs, access to specialists and access advanced technologies without the need for large investments in infrastructure and training. 

Even with the scenario of increased investments in the area, another survey by the Brazilian Association of Information and Communication Technology Companies (Brasscom) points out that there is a significant gap between supply and demand for these professionals. To get an idea, the data show that brazil trains about 53 thousand IT professionals per year, while the annual demand revolves around 159 thousand vacancies.

Sylvestre Mergulhão, CEO of Impulse, People Tech, which for 14 years has been oriented to increasing the capacity and productivity of medium and large companies, explains that “outsourcing is no longer just an option, it is a survival strategy. Companies that adopt this model gain access to cutting-edge specialists, modern infrastructure and methodologies that really work. The big difference is not only in technology: it is focusing on what matters and leaving the rest with those who know how to do it. Why waste time trying to reinvent the wheel if you can count on those who already master the game”, he comments.

In a market with a significant deficit of qualified professionals, the great differential in the approach is to use artificial intelligence and a robust data methodology. This allows companies to identify and recruit better talent and that are aligned with the needs of the company, ensuring not only technical quality, but also cultural adaptation and innovation capacity, essential for success in the digital environment.

In addition, hybrid solutions, which combine internal and outsourced talents, are increasingly being adopted by companies seeking greater flexibility and process optimization.Since 2020, about 50% of companies have adopted hybrid policies and invested in support technologies for this modality, including according to ISG research76% reported benefits such as increased productivity, reduced costs and greater employee and customer satisfaction with flexible work models.

“O outsourcing is able to enable complete solutions and catalyze growth. With the unbridled race for talent in the area, many companies have already felt the challenge of finding professionals with the right skills in the required time. It is the combination of the right experience with innovation that makes outsourcing something so fundamental today”, says Mergulhao.

Outsourcing not only solves the gap, but becomes essential for companies to focus on their primary competencies while relying on skilled professionals and cutting-edge infrastructure to ensure innovation, efficiency and competitiveness in the global market. 

“In the frenetic pace at which the business world moves, companies are beginning to realize that outsourcing not only ensures competitiveness, but also opens space for innovation, simplifies decisions and connects the right pieces to get ahead”, he concludes.