The Webphones, largest e-commerce specialized in telephony and games in Brazil, was indicated to the Reclame HERE 2024 Award, which highlights the companies with the best reputations and services, based on the active participation of consumers, within the category of Telephony and Accessories & E-commerce. To be indicated, companies need to have a positive service history and resolve complaints in the Complaint HERE. A voting it is available until September 30th.
With more than 12 years of experience, Webfones has consolidated itself as the largest portal specialized in telephony and games in Brazil for the B2C market, counting on the most important brands in the Brazilian market.In addition, the company is one of the great partners of Market places Mercado Livre, Amazon and Shopee.
“A nomination validates our daily effort to meet and exceed the expectations of our customers, also helping to build our reputation. Making a reflection, offering a positive customer experience is no longer a differential to become a necessity, as consumers are increasingly demanding about the shopping experience. To stand out, it is crucial to offer an intuitive and informative environment, in addition to having a qualified, innovative and safe service. Being in this award shows that we are on the right track. We won the award in 2020 and we are very confident for 2024”, says Guilherme Ribeiro, Head of Webfones.
In the penultimate edition of the award in 2022, there were 17.5 million votes, a historical record in the RA Award, a sign that trust writes great stories of reputation. “This is reflected positively and strongly in positioning brands in front of such crowded markets, and in trust and reputation for consumers, who have sought this attribute at any stage of the buying and research journey. The indication literally puts brands in a showcase. To have an idea, in Reclame HERE, there are more than 650 thousand registered companies, and among them, this year, 1,684 are finalists in the awards, We expect a Reclame Award HERE very popular in 2024, the popular vote, which is about to start, will be fierce”, says Felipe Paniago, co-founder and CMO of Reclame HERE.
For companies, being one of the nominees and having all the recognition to win the trophy in one of the categories values the history of each one even more. Whether it is a seal of indication or a champion trophy, a weight attributed to the brand is immeasurable in the market, and an extra point of security and trust before consumers and customers.
For more information about the Reclame Award HERE and how to vote, visit: Complain Here & Award.
