The Total Express, one of the main references in logistics and transportation in Brazil, has just achieved the coveted RA1000 Seal from Reclame Aqui, the highest certification of excellence in customer service. This seal highlights the company as one of the few logistics companies to achieve recognition, reflecting its commitment to providing high-quality service and agile problem-solving.
The RA1000 Seal is an indication of excellence on Reclame Aqui, a platform with over 650 thousand registered companies, of which less than 400 have obtained this level of distinction. This certification emphasizes Total Express’ continuous work in ensuring the best customer experience.
“Achieving the RA1000 excellence certification on Reclame Aqui is an achievement that highlights our commitment to providing the best experience for our customers. The pursuit of continuous improvement is an essential value that drives us to innovate and create memorable moments in every interaction. This certification reflects the effort and dedication of our entire team”, says Ronaldo Gilz, Customer Experience Director at Total Express.
The distinction helps boost Total Express’ votes as a company nominated for the Reclame Aqui Award, with the company also holding the highest ranking in the Best Companies in Logistics – Package Delivery category.
How to vote
Access the Reclame Aqui website and search for “Total Express,” in the Logistics and Transportation category: Large Operations:
- Vote and boost the company to continue its excellent customer service work and achieve this important milestone.
“Receiving the RA1000 Seal is a recognition that we are on the right path, dedicated to providing excellent service and solving our clients’ demands effectively. This achievement is a prize for our entire team, which strives daily to offer the best possible service,” says Marcilene dos Santos, Back Office Manager – CX at Total Express.
With a history of over 30 years, Total Express continues to expand its logistical solutions, focused on innovation and efficiency to always offer the best to its clients.
