A ShopNext.AI, a new Brazilian technology startup focused on e-commerce, announces its official launch to the market, bringing a portfolio of Generative Artificial Intelligence solutions that promise to transform the digital retail experience. Since its creation in July 2024, the company has been working on refining a robust and scalable system, which already includes brands like Ad Lifestyle, Parcelex, and Dorel Juvenile.
With an initial investment of R$ 200,000 and the expertise of its three founding partners – Pedro Duarte, Iuri Iovanovich, and Eduardo Lagoeiro – ShopNext.AI aims to create applications for the use of Artificial Intelligence in digital retail, making it available and accessible to small and medium-sized retailers, as well as major market players.
“The market is constantly seeking evolution, but still lacks solutions that address real issues in retail. We founded ShopNext.AI with the goal of providing advanced tools for the sector, delivering unique shopping experiences to consumers and significant results for companies”, highlights Pedro Duarte, CEO and co-founder of the startup.
The company’s current focus is on launching ShopNTalk, a powerful suite of conversational tools that revolutionize the e-commerce experience. The solution offers an advanced natural language search plugin, enabling consumers to interact with a personalized AI, making product discovery more efficient. Additionally, it is possible to integrate the functionality into WhatsApp, optimizing cart recovery, campaign launches, and user support.
ShopNTalk will be available as a plug-and-play solution on leading platforms like Vtex and Shopify, reinforcing growth potential for 2025, where the goal is to reach 2 thousand retailers by the end of the year.
In the near future, the startup will also expand its portfolio with innovative solutions for catalog management, digital media, and data intelligence, solidifying itself as a strategic partner for e-commerce. In addition to its own products, the company will also work on developing special projects for major brands, creating modern applications of Artificial Intelligence tailored to the market’s real needs.
“We have dedicated ourselves intensely to developing a system capable of serving retailers of all sizes and segments. We believe that generative Artificial Intelligence can become the core of an e-commerce operation, connecting all essential areas of the business in one solution. We have reached the official launch with the confidence of having major brands as partners and a clear vision of where we want to go,” Duarte concludes.
In six months of operation during the soft opening period and data refinement, the company already has tangible results that demonstrate the effectiveness of its solutions: average monthly ROI of 28 (investment in ShopNTalk vs. sales generated by AI-recommended products) and an average revenue increase of 7%. The cases also demonstrate the ability to reduce costs and increase tool conversion, delivering measurable and impactful results for retailers: 70% reduction in volume generated in customer service channels via the website, along with 95% accuracy in responses. For more information, visit www.shopnext.ai.
