More than 80% of companies are expected to incorporate artificial intelligence to automate processes by the end of this year, according to the Gartner consultancy. Aware of this trend and a pioneer in the application of AI and generative AI in management systems in Brazil, Senior Sistemas — one of the largest software developers in the country — launches Senior Flow.
The platform is born in a promising moment, as there is a great market demand to optimize processes, reduce costs, and increase productivity using artificial intelligence. Its purpose converges precisely in this direction: through automation and AI, eliminate manual tasks that compromise operational efficiency, providing more resources and time for people to make the most appropriate decisions.
Senior Flow stands out in the market for offering an agnostic hyperautomation platform that integrates productivity tools, artificial intelligence, and management systems, providing a unique and seamless journey for companies.
“We are excited about the evolution of automation tools and determined to lead this market. We have developed a native low-code solution in Senior’s systems, with simple and efficient integration with other market management platforms. All of this is powered by artificial intelligence, which expands the possibilities of use and naturally improves results and ROI. The solution’s versatility, combined with ease of implementation, allows for rapid expansion to all areas of the company, with agility and lower cost,” says Alencar Berwanger, Senior Sistemas’ Executive Director of IR and New Business.
When implemented, Senior Flow tools can deliver up to 60% operational efficiency gains. The portfolio includes automation solutions such as BPM, SIGN, GED, in addition to CONNECT – a powerful system integrator.
The new business unit represents a strategic advancement in the company’s automation solutions, which has already processed over half a billion data points, serving with this type of tool over 1,500 medium and large companies, distributed across various sectors of the economy.
“Senior Flow incorporates AI features that directly connect to business processes, accelerating the execution of tasks, such as data enrichment and validation. More than driving digital transformation, the tool speeds up operations, providing more accuracy and speed in decision-making. For example, in an integration between an e-commerce platform and an ERP system, an AI agent can automatically analyze the customer’s credit at the registration moment and send this information to the ERP, eliminating the need for human intervention and enhancing automation and digital transformation of companies,” says Berwanger.
Innovation with a focus on productivity
The solutions of Senior Flow allow centralized task management in the same cockpit, creating automated workflows and connecting heterogeneous environments – making processes simpler and less frictional. “We have developed Senior Flow with scalability, security, and governance, offering integrated tools throughout the entire management system journey, easing the use and management of operations,” highlights Rafael Liberato, Business Unit Head.
Business Process Management (BPM) automates workflows and optimizes business processes, providing more control, cost reduction, and increased efficiency. Additionally, it centralizes tasks and provides performance indicators for management and decision-making, allowing integration of processes with AI agents, which bring more autonomy and agility to processes. In the last 12 months, nearly 5000 processes have been automated, totaling over 12 million activities executed.
As for SIGN, it allows for digital document signing with facial recognition, ensuring legal authenticity and security against fraud. The solution records over 2 million signed documents annually, reducing contract completion time by up to 80%.
GED helps companies in their file storage journey, providing security, compliance, and strict control of critical documents, such as contracts and employee records. For example, in real client cases at Senior, it was possible to save up to 12 million sheets of paper and about 6 million printer cartridges in a year.
Lastly, CONNECT enables agile integration between on-premise or cloud platforms (SaaS), offering real-time visibility and control over operations. ‘The solution includes active monitoring, which alerts customers about any incidents and promotes data and process governance through rigorous integration standards,’ explains Rafael Liberato, Business Head of Senior Flow.
Furthermore, CONNECT incorporates artificial intelligence agents into integration flows, increasing agility and intelligence in processes.