iCasei, a pioneering platform in the wedding website with virtual gift registry segment, has been nominated for the second time for the prestigious Reclame AQUI Award. The company is competing in the Online Services – Large Operations category. The selected ones stood out for having the best reputations and most efficient customer service operations.
In 2024, the Reclame AQUI Award celebrates its 13th edition, being recognized as the largest and most important award in its segment in Brazil. Annually, consumers actively participate to choose the winners. Being nominated means the validation of hard work and the acknowledgment of consumer trust.
The popular vote has already started and will be available until October 31, and iCasei invites customers and partners to participate in the process, reaffirming the platform’s commitment to quality customer service and the satisfaction of couples with the services offered. To vote, simply access the voting website and search for iCasei in the indicated category.
“Being nominated for the 2024 Reclame AQUI Award is an honor, as it reflects our dedication to providing a great experience to all our customers. This encourages us to continue innovating and improving iCasei, with the aim of serving the couples who trust us for the most special moment of their lives more efficiently,” says Diego Magnani, CCO of the platform.
With 17 years in the market, iCasei has established itself as a reference in Latin America, serving more than two million couples and generating over R$ 3 billion in gifts sold. The platform is recognized for its innovative DNA, cutting-edge technology, and excellence in service, offering over 150 features to meet various needs of the brides and grooms.
On Reclame AQUI, iCasei has already achieved the RA1000 reputation, which recognizes companies that exceed all expectations in service, as well as standing out with 100% of cases responded to and over 90% resolved.
The nomination for the RA 2024 Award reinforces the platform’s commitment to continue being the preference of couples who wish to plan their dream wedding in a practical, personalized, safe, and efficient way.
