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Zig Launches Virtual Card to Facilitate Consumption in Mega Events

Entertainment-focused technology company Zig today announced the launch of the Zig Virtual Card, an innovation aimed at transforming consumption into large events.With an initial investment of R$ 2 million and plans to invest more R$ 3 million over the next 12 months, the company seeks to reduce friction and costs in the purchase flow for event producers.

The Zig Virtual Card combines the convenience and security of major digital wallets such as Apple Pay and Google Wallet with the data intelligence of the cashless system.In addition, the product is aligned with the ESG agenda of Zig, contributing to the reduction of plastic use.

For the end customer, the Zig Virtual Card offers convenience with simplified online top-ups, convenience for payments at events, bars, restaurants and clubs, and savings by eliminating various fees associated with the current cashless journey.

The operation of the Virtual Zig Card is simple: the customer can add credits before leaving home, using the Zig application, or scan a QR Code available at the event, which will direct you to an online recharge page. After confirming the payment, the credits are loaded into the Virtual Card, which is saved in the customer's mobile digital wallet, allowing payments by approximation (NFC).

Event producers of all sizes can offer consumers a faster and safer consumer experience.The Zig Virtual Card is especially attractive for customers with Early Adopters profile.

“With the Zig Virtual Card, event producers can optimize their investment in boxes and preload structures. Customers can create and add balance to their command quickly, with fewer fees and less environmental impact, thanks to the reduction in the use of plastic. In addition, our product has high security standards, using encryption from Google and Apple in transactions carried out by digital wallets, EXPLAINED Nerope Bulgarelli, CEO of Zig.

The new product also offers an in-depth view of consumer behavior, collecting information through simplified user registration, always in compliance with the General Data Protection Law (LGPD). This data intelligence allows you to better understand the customer profile and their purchase journey, creating a new communication channel through push notifications, personalized messages, promotions and offers.

Until 2030, the number of transactions using wallets will increase three times around the world. It is worth mentioning that Brazil is currently the 4° country that most uses digital portfolios”, added Bruno Lindoso, International CEO of Zig.

Virtual cards provide an integrated consumer experience, offering greater security in each transaction, simplifying operations and collecting valuable data on customer profile and behavior. In addition, their adoption improves the quality of service, eliminating the need for trips to charging boxes and allowing customers to enjoy more fun time with fewer interruptions.

How to have a profitable business in the digital market?

This is a frequent and cyclical question asked by many entrepreneurs, who are right to reflect on the topic of their profitable positioning in the digital market. As a business mentor, I have supported people who have an incredible wealth of life and career experience, and who understand that they can boost other people's lives and shorten the paths for them to achieve their goals.

People no longer want to have a linear profession, as was the model in past decades. Today, a career can take multiple directions, both as successful professionals in the corporate world and as expert speakers on a topic within their domain and expertise. And this movement is called Slash career

According to the concept created by author Marci Alboher in her book "One Person/Multiple Careers: The Original Guide to the Slash Careers," people with multiple careers are those who obtain several income streams simultaneously in different formats.

In this way, it is encouraging to look at your own life experiences and knowledge and, from that history, create a business where you can make people's lives easier, through one of the greatest assets in which society invests: gaining time and efficiency in their businesses.

Prospecting the ideal client

With this proposal aligned in concept The best translation for "slash carrer" from Portuguese to English depends entirely on the context. "Carrer" is not a standard Portuguese word, and it seems to be a misspelling or an informal/slang term. Here are the most likely interpretations and their translations, along with explanations: **1. If "carrer" is a misspelling of "carreira" (career/path/run):** * **"slash career"** * **Explanation:** This is a very common term in English. A "slash career" refers to someone who has multiple, often unrelated, careers or professional identities simultaneously. It comes from the "slash" between the different roles (e.g., "writer/engineer/photographer"). * **Tone/Context:** Modern, professional, related to work life. **2. If "carrer" is a misspelling of "carro" (car) and "slash" is meant as a verb (to cut/damage):** * **"slash car"** (as a command or instruction) * **"cut the car"** (more natural if referring to cutting something on the car, e.g., "cut the car's tire") * **"vandalize car"** (if "slash" implies damaging it, like slashing tires) * **Explanation:** If "slash" is a verb meaning to cut violently and "carro" was intended, then it refers to an act of damaging a car. * **Tone/Context:** Violent, destructive, possibly criminal. **3. If "carrer" is an informal/slang term that implies something like "street" or "road" (less likely in standard PT):** * **"slash street"** * **"slash road"** * **Explanation:** This is less probable as "carrer" is not a common Portuguese term for street. If it's a very localized slang, more context would be needed. * **Tone/Context:** Informal, potentially niche slang. **4. If "slash" is being used as a noun meaning a forward-slash mark (/) and "carrer" is still a misspelling of "carreira":** * **"forward slash career"** (meaning a career that has a forward slash in its description, i.e., a "slash career") * **Explanation:** This is a bit redundant but possible if the speaker is trying to be very explicit about the "slash" symbol. **To give you the most accurate translation, I need more context.** **Please tell me:** * **What is the original context of "slash carrer"?** (e.g., Is it part of a sentence? What is the general topic?) * **Who is saying it, and to whom?** * **Is there any surrounding text?** Without further context, **"slash career" is the most probable and common interpretation** given the prevalence of the term in professional discourse., the immersion project created by Realize Business features the experience of three mentors: Márcia Belmiro, Juliana Albanez, and Luciana Girard. With their diverse professional and immigration experiences (Germany, England, and Switzerland), Juliana and Luciana combined their knowledge of Sales and Negotiation to support entrepreneurs in Europe and Brazil through an intense process covering all steps of these two business segments.

Knowing how to prospect your ideal client, helping them clearly see the return on their investment, and having a process that increases sales closing rates are precisely the key points for having a profitable business in the digital market.

Essential points for positioning yourself in the digital market:

* **Evaluate the market and, whenever possible, be a pioneer:** because it's a niche with low barriers to entry, the digital world rewards those who are pioneers and act fast. Use your knowledge and experience with authority and as a reference.

* **Listen to the client's needs and offer tangible solutions:** Be ready to be a good listener and your potential clients will give you all the information you need.

Pioneering

This is exactly how the Realize Business Immersion came about. A pioneering project for entrepreneurs who already had a financially well-organized business, a well-defined product, but still had a sales process that wasn't performing at its best.

The tools shared during the immersion are simple, practical, and highly efficient. This is the feedback from dozens of participants in past immersion programs in Munich (Germany), Geneva and Zurich (Switzerland), and also from corporate training sessions in Brazil!

The message is clear: a "perfect" company that doesn't sell... doesn't survive! If you need to structure your sales department and want to create a sector that increases your results by at least 30%, you are invited to learn about Realize Business and boost your business.

Pix Revolutionizes Financial Market with Payment by Approach Forecast for 2025

Pix, which has already consolidated itself as one of the main payment methods in Brazil, is about to enter a new revolutionary phase.Only in the first half of 2024, about 28 billion transactions were carried out via Pix, moving R$ 11 trillion, demonstrating the growing adoption of this technology by Brazilians. Now, to further facilitate the financial life of the population and institutions, Pix is preparing to introduce a new functionality: payment by approximation.

The Central Bank of Brazil recently announced the new rules and governance structure for this innovative method. Starting November 14, 2024, banks will begin testing this new form of transaction, and on February 28, 2025, the novelty will be officially available to customers. This modern and efficient solution will allow for fast payments without the need for customers to access their bank accounts directly.

Marcelo Modesto, CEO of Avivatec, a technology ecosystem specialized in solutions for the financial market, highlights the importance of this innovation. “ Integration of the Pix approach payment model is a significant advance in the financial sector, but it also requires investments in infrastructure. The Instant Payments System was essential for the implementation of Pix in Brazil. The combination of this technology with the NFC (near field communication) of payment by approximation is, of course, the next level. About 82% of people already use payment by credit card and credit card approach. With this approach, the solution becomes a great way to ensure the Pixentas a new way of operations and more secure.

Since its launch in 2020, Pix has offered a fast, secure and cost-free alternative to transfers, differentiating itself from the old options such as TED and DOC. In 2023, payments made by this method totaled more than R$ 17 trillion, representing about 58% of the amount handled from 2020 to October 2023. In a single day at the beginning of last month, more than 224 million transactions were carried out via Pix, moving about R$ 119.4 billion, setting a new record.

“We see a continuous growth in the use of Pix, not only in the number of transactions, but also in its popularity as a payment method in various everyday situations. The practicality and security offered by institutions are transforming the financial behavior of Brazilians and businesses. In addition, the speed in transactions and the exemption of tariffs has attracted more and more users, consolidating Pix as an essential tool in the financial scenario,” Modesto explains.

According to PicPay data, in the first half of 2024, the use of Pix for companies and businesses rose more than 140%, while among individuals the increase was 66%. With the arrival of Pix by approximation, the trend is that these transactions grow even more, simplifying payments and enabling transactions through the digital wallet.

Zendesk Announces Webinar“IA and the Future of CX”

Zendesk invites all customer experience (CX) professionals to the webinar “IA and the Future of CX”, which will be held on Thursday, August 22, at 14h (brasilia time).

The webinar will explore how artificial intelligence (AI) is reshaping the customer experience and what is expected by 2027. Based on extensive research from CCW Digital and Zendesk, the event will bring valuable insights from CX executives on the successful implementation of AI, overcoming organizational barriers, and the steps needed to embrace this new technology.

Main Themes:

Adoption of AI:

  • Choosing the right solution
  • ROI calculation
  • Organizational alignment around AI

Customer Trust:

  • Demonstration of how AI improves customer service quickly and effectively with AI agents
  • Displaying better customer experiences with highly qualified agents
  • Ensuring transparent security practices

Development Opportunities:

  • Prioritizing development opportunities
  • Adequate training for AI management, including: developing specialized expertise and refining interpersonal skills

Don't miss the opportunity to learn how AI can transform the customer experience in your organization and get practical tips for overcoming challenges in adopting this technology.

Service:

  • Event: Webinar“IA and the Future of CX”
  • Date: Thursday, august 22nd
  • Time: 14h (brasilia time)
  • Format: Online, with subtitles in Portuguese

For more information and registration, please visit Zendesk website.

Ploomes Announces Caio Lopes, Co-Founder of Mobile2you, as New CTO

Ploomes, the largest CRM company in Latin America, has announced the hiring of Caio Lopes as its new Chief Technology Officer (CTO). With more than 13 years of experience in the technology market, Lopes arrives with the mission of enhancing the company's deliveries and operational efficiency, at a time when the global CRM sector is in full expansion.

According to Grand View Research, the global CRM market is expected to surpass US$ 150 billion by 2030, with a double-digit annual growth rate.In 2023, investments in the sector reached US$ 65 billion. In this heated scenario, Ploomes seeks to strengthen its operations and innovation with the arrival of Lopes.

“I am excited about the new challenge and very happy with our team. I hope to continue what has been done in recent years, bringing with me knowledge in team development and organization processes, to further enhance our solutions, always meeting the expectations of the management and our customers”, said Caio Lopes, new CTO of Ploomes.

Graduated in Computer Engineering from the Polytechnic School of the University of Sao Paulo (USP), Lopes co-founded Mobile2you, a company specialized in creating customized applications for digital banks. Under his leadership, Mobile2you served more than 50 digital banks and expanded its team to 100 employees, being acquired in 2022 by Dimensa, where Lopes assumed a management position.

In his new position at Ploomes, Lopes plans to use his vast experience in team development and organization processes to optimize processes and results.“Assuming technology leadership of Ploomes, a fast-growing company with a solid customer base, is an extremely motivating challenge. Our goal is to continue innovating and delivering value to our partners, strengthening operational efficiency and managing relationships with” customers, he added.

The arrival of Lopes occurs at a promising time for the CRM sector in Brazil. According to IDC Brazil, the area should move R$ 8.5 billion in 2024, representing a growth of 13.9% compared to last year.

Matheus Pagani, CEO and co-founder of Ploomes, highlighted the importance of hiring Lopes: “A Ploomes has had an accelerated growth in recent years, and the engineering team has grown at a similar speed. Therefore, we were looking for a person to occupy the position of CTO with stronger experience and bias in delivery management and team structuring, but without abandoning our hands on and informal relationship culture.”

AI, predictive analytics, e-commerce: revolutions in agribusiness

Technology is reshaping the world, and the agricultural sector is no exception. Artificial intelligence (AI) and predictive analytics are at the forefront of this transformation, providing actionable insights, valuable resources that enable more efficient and sustainable management. E-commerce is becoming an increasingly important component of Brazilian agriculture. It enables an additional sales channel and relationship between chain participants. At the same time, e-commerce facilitates data collection and analysis, which can improve the accuracy of demand forecasting. 

Brazil is at the forefront of technology research and development. We are undergoing the transition from Agriculture 4.0, which focuses on machinery and technological solutions, to Agriculture 5.0. This new phase incorporates robotics, machine learning and AI to agricultural production systems, with a focus on productivity and sustainability. 

Predictive analysis 

AI, with its ability to process and analyze large volumes of data, is being used to identify patterns and relationships that were previously difficult to detect. This is especially useful in agriculture, where factors such as climate, soil, and cultivation practices can significantly impact production. As a subfield of AI, predictive analytics uses historical data and machine learning algorithms to anticipate future demand and optimize production and distribution. 

Agtechs 

According to Embrapa (Brazilian Agricultural Research Corporation), more than 2,000 Brazilian agtechs (startups dedicated to agribusiness) are boosting the sector with IoT (Internet of Things) and AI tools. Furthermore, the value of AI investment in the global agricultural market, according to Statista, is expected to grow to approximately US$1.4 billion by 2028. This represents a promising transformation for the sector. 

Challenges  

The successful implementation of technologies in agribusiness faces some challenges related to the collection and analysis of large volumes of data, in addition to the need to develop appropriate machine learning algorithms and ensure data security. 

Still, they should shape the evolution of agribusiness, helping companies not only with demand forecasting but also with supply chain optimization and operational efficiency. Furthermore, they can help promote sustainability by reducing waste and improving food safety and quality. 

Sales in E-Commerce Apps Grow 21% in 2024 and Companies Intensify Investments in Mobile Marketing, Reveals AppsFlyer Report

Sales in e-commerce applications registered a growth of 21% in 2024, driving companies to invest more in mobile marketing, according to the new report “State of E-Commerce App Marketing 2024” released by AppsFlyer. The study highlighted a pattern of purchase among consumers during peak seasons, such as the end of the year, and revealed that much of the recovery of the mobile marketing market in e-commerce is centered on Apple users (iOS).

The report showed that nearly 60% of consumers evolve into loyal customers after first purchasing in e-commerce apps, underlining the crucial role of mobile apps in enhancing engagement.In 2024, there was an increase of 60% in non-organic installs on iOS, with marketers tactically focusing on the first week post-installation for remarketing activations.This effort resulted in a conversion rate of 40% on the first day and exceeding 75% within the first week.

Renata Altemari, Country Manager at AppsFlyer in Brazil, commented: “As the global economy continues to stabilize, the growth prospects for mobile app commerce look promising in the coming months, providing marketers with an opportunity to cultivate and nurture customer loyalty.”

The survey also revealed that in-app purchases (IAP) increased by 15% during the 2023 holiday season compared to the fourth quarter of 2022, maintaining a positive trajectory in 2024.Total advertising investment in 2023 skyrocketed to US$ 6.6 billion, highlighting renewed confidence in marketing efforts.

Renata Altemari added: “We note that the share of paying users increased by 12% on platforms during the peak season, especially in Brazil, the United States and India (on Android). After a difficult year for the mobile e-commerce market in 2022, we have seen interesting growth since March last year

IOS users played a significant role in this recovery, driving a year-over-year increase of 60% in non-organic app installs and a 21% growth in in-app conversion rate compared to 2022. In addition, the share of Apple devices in advertising spending rose 43% in 2023, while the allocation to Android decreased 18%, mainly in Brazil and India.

Sue Azari, AppsFlyer eCommerce Industry Leader, pointed out: “The mobile advertising landscape is subject to constant strategic readjustments.As the global economy begins to stabilize, brands in the industry are firmly turning to paid marketing as a means to attract users, rather than relying heavily on channels of their own

Top Global Insights from the State of E-Commerce App Marketing 2024:

  • Consumer spending on apps increased 15% year-over-year in the fourth quarter of 2023.
  • Apple iOS users boosted a 60% year-over-year increase in non-organic installs in the fourth quarter of 2023.
  • The first week after downloading the app is critical, with 40% of remarketing conversions occurring on the first day and over 75% during the first week.
  • Total global spending on app advertising reached US$ 6.6 billion in 2023, with iOS leading with US$ 2.9 billion.

Azari concluded: “As the 2024 holiday race approaches, brands looking to excel should focus on remarketing and get long-term rewards with lasting loyalty

Magalu Announces Mega Store Concept in the Old Space of the Bookstore Culture on Avenida Paulista

Magalu revealed today, during the Expo Magalu ' EVENT that takes place on Wednesday in the Anhembi District, Sao Paulo ' OPENING a mega store in Conjunto Nacional, a historic point located on Avenida Paulista, in the space previously occupied by Livraria Cultura. Frederico Trajano, CEO of Magalu, shared the news with enthusiasm: “My dream is to put there all the brands of the company”.

The new concept store will bring together products from all brands of the group, including Magalu, Netshoes, KaBuM! and Cosmetics Epoch.“It will be a strategic point for the strengthening of our physical stores”, said Trajano. In addition to offering a wide range of products, the company is committed to preserving the historical and cultural spaces of the place, such as the Eva Hertz theater, which will continue to promote cultural events.

Preservation of Multichannel

The concept store will follow the Magalu multichannel model, offering customers an integrated experience with services such as Retira Loja. In addition, the space will serve as another Magalu Agency, a delivery point for items sold via marketplace. “We want to take products from our partner retailers” to our inventory, concluded Trajano.

Mechanizou Starts Second Semester with Growth of 110% and Expansion to Greater SP and Guarulhos

Mecanizou, a startup that connects auto repair shops with auto parts suppliers, announced impressive growth of 1,101,000,000 units at the start of the second half of 2024, surpassing last year's closing rate. The company has ambitious plans to double the number of repair shops it serves by the end of the year, aiming to reach 5,000 customers on its platform.

In response to high demand in previously underserved areas of São Paulo, Mecanizou expanded its business to new areas of the city and the city of Guarulhos in May. The startup currently has over 300 suppliers and a database of 1 million parts.

"Thanks to our expansion in May, we achieved very positive growth in the first half of the year and expect to close the year with a fourfold increase compared to 2023. This will strengthen our presence in the sector and foster innovation throughout our operations. With the expectation of reaching 5,000 workshops this year, we will increase our visibility by expanding into new regions, introducing new technologies, and expanding our presence in the São Paulo market," said Ian Faria, co-founder and CEO of Mecanizou.

Mecanizou's platform offers quick, online registration, offering benefits such as discounts, different payment options, and time savings for mechanics. "With our mechanic-centric approach, we're more than just a service platform; we act as an extension of the auto repair shop, establishing a genuine connection and a shared identity that often goes beyond commercial relationships," the executive emphasized.

Founded in 2020 by Ian Faria and André Simões, Mecanizou is transforming the auto parts market by bringing greater transparency, simplicity, and agility through the digitalization of services. In early 2023, the startup announced a US$14.5 million (R$76 million) investment round, led by Monashees, a pioneer in the venture capital industry in Brazil and Latin America. The investment also included participation from Alexia Ventures, FJ Labs, and Dalus Capital, marking the second investment round in just over a year. In January 2022, the company had already raised US$14 million in a seed round.

TrackingTrade Launches PriceTrack for Retail Price Monitoring

TrackingTrade, one of the largest companies in Brazil specializing in technological innovation for process simplification, announced the launch of PriceTrack, a new tool that promises to revolutionize price monitoring in the retail sector.

With the rapid advancement of technology and the growing competitiveness in the market, keeping up with the prices practiced by competitors has become essential for the development of effective pricing strategies.PriceTrack uses advanced technology to monitor prices in real time, offering large companies a solution to direct their market strategies in a more accurate and competitive way.

Pablo Zapata, CEO of TrackingTrade, points out that PriceTrack is the ideal solution for companies that want to be aware of the movements of their competitors in retail.“Organizations gain a lot of market potential by monitoring other companies. To have access to data in a fast and organized way, they must have tools that promote the collection of this data,”, Zapata states.

Importance of Competitor Monitoring

Having the ability to monitor competitors' product prices in real time enables companies to better define their strategies, based on accessible market data in a fast and automated way.“Closely tracking competitors' prices, retailers can adjust their pricing policies more accurately and competitively, increasing the profit margin obtained,” explains Zapata.

This type of monitoring allows companies to understand how the market evaluates their products and prices against competitors, helping to avoid commoditization and maintain a differentiated pricing strategy.

Benefits of Price Monitoring

The main objective of adopting price monitoring strategies is to ensure the effective implementation of commercial policy, ensuring credibility with distribution channels and attracting investments in the sell-in process.In addition, this practice helps to measure the synergy between distributors and subchannels, such as physical points of sale and e-commerce.

“Analyzing competitor prices allows you to identify market opportunities and adjust profit margins more assertively. This is one of the main, if not the main, strategy beacon, allowing companies to understand how consumers react to the strategies adopted,”, adds Zapata.

Regulation & Compliance

The use of automated tools for price monitoring also helps companies meet regulatory standards related to the practice of balanced prices.“O PriceTrack helps large industries and retail players to be aware of what the market is offering to consumers, impacting competitiveness and ensuring compliance with pricing standards,”, Zapata details.

Automated Tools

Advanced tools such as PriceTrack are needed to process large volumes of data from multiple channels, providing a significant competitive edge. Key benefits include analytical agility, increased accuracy, improved margins, increased sales and increased engagement of distribution channels.

“With the adoption of tools such as PriceTrack, retailers maintain a holistic and up-to-date view of the market.The tool ensures that companies can track sales and offer data in an intelligent and personalized dashboard according to the company's needs,” concludes Zapata

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