Expo Magalu, mega event focused on Brazilian digital entrepreneurship, brought together 5 thousand people in the Anhembi District, in the North Zone of Sao Paulo, on Wednesday (21). Several announcements involving the company's ecosystem were made by executives of the group.
During the opening, Kael Lorenzo, Magalu's marketplace director, presented retailers with some news, including the new service offered by Magalu Agency. Now, customers can use the accredited stores to return products purchased in the company's marketplace. In this mode, when returning the purchase, the consumer will be refunded on time.
Customers will also be able to interact more in the app and on the company's website. Reviews of products purchased will now feature photo and video features. This way, those interested in the purchase can have more detailed descriptions of items already purchased by other customers.
Who makes periodic purchases of the same product will gain another benefit, the Chat Repurchase. This communication service will send a reminder, via WhatsApp, to registered about the need to renew the stock of that item. “This feature is important, for example, for those who have a pet and make recurring purchase of feed or who purchases cleaning products frequently”, explains the director. “Our system will notify you when it is time to replenish the pantry”.
Kael also announced the start of Netshoes' fulfillment service. The largest e-commerce of sporting goods and lifestyle in the country, will store the seller stock in its distribution centers. This mode of logistics operation allows you to reduce delivery time, freight cost and thus promote more sales conversions for the company's marketplace partners.
Store concept in strategic point in Avenida Paulista
Magalu will open a mega store in Conjunto Nacional, a historic point located on Avenida Paulista, in the space that was occupied by Livraria Cultura.“My dream is to put all the brands of the company”, said Frederico Trajano, CEO of Magalu.
The intention is to create a concept store, which will offer products from Magalu, Netshoes, KaBuM! and Cosmetics Season.“It will be a strategic point for the strengthening of our physical stores”, said Trajano. In addition to the creation of the store, the historical and cultural spaces of the place will be preserved, such as the Eva Hertz theater, installed on the premises.
The concept store will follow the Magalu multichannel business model. Customers will count on the offer of all services, such as Retira Loja, and sellers will have there another Magalu Agency & delivery point of items sold via marketplace. “We want to take there, to our inventory, products from our partner retailers”, Trajano concluded.
Cosmetics launches marketplace
Christiane Bistaco, new business director at Magalu, launched the Epoca Cosmetics marketplace, a Brazilian leader in the sale of imported perfumes.The platform will be specialized in beauty, focusing on increasing the company's product portfolio and strengthening its participation in sectors such as cosmetics and hair items.
“We are excited to take this step further and, with our audience, enhance the business of these retailers and partners”, says the director. Initially, the sellers will be responsible for the sale and delivery of products available in the marketplace of the Cosmetics Season. “The expectation is that, from 2025, we will also offer as an option our logistics operation”, says the director.
Magalu himself will sell portable devices such as hair dryers, flat iron, among others, in the marketplace of the Cosmetic Season. The HairPro and Evas Perfumery stores are some of the brands that will be on the platform and others will be announced soon. “There is a great concern in selecting sellers that ensure that our brand remains seen as a showcase of original products”. “When the customer enters our site, he knows that he is buying an item of reliable provenance and we do not want to lose this quality in any way”, he concludes.
Lu, from Magalu, makes first live appearance; check out video
Lu, Magalu's largest virtual influencer in the world, first appeared live using Unreal technology.On stage, she interacted with Luiza Helena Trajano in an animated interview, and with the thousands present at the event. Recently, Lu also appeared with her new technology in an advertisement of the fast food chain Burger King.
Check out here in this link the video of the moment Lu appeared live.
With the new technologies involved in the process of graphic production of Lu, the potential for generating revenue of the influencer grows. In addition to the pieces that use their image are created with greater agility & much higher quality -, the Magalu influencer gains conditions to be inserted more quickly in TV advertisements, live presentations, make interactions with audio and even be a speaker at events.
Magalu adopts TikTok video monetization tool
The marketing director of Magalu, Bernardo Leon, announced that the company now makes use of a new tool of TikTok.For the first time in Latin America, a company has not only used TikTok One, a new global creative solution platform, but is also putting into operation the functionality of a private group of creators. From now on, the retailer will have at its disposal its sales ecosystem, formed by the sellers themselves, to create videos that become ads on TikTok.
“O TikTok One allows the seller to become a Magalu content creator on the” platform, says Bernardo Leon, marketing director of Magazine Luiza.“To help our sellers, TikTok will provide an education program on how to create quality videos in the format and language of the social network.”
To participate, the seller must register in the TikTok tool, designed in partnership with Magalu, and choose which categories of products to promote. From the selection, the videos created by the retailer will be published by the Magalu profile on the social network, in ad format. Partners who have content chosen by Magalu to be advertised on TikTok, will be remunerated and will see the balance of amounts to be received in the monthly“ section” on the platform.
Exchange of experiences
During the meeting held by Magalu, in an unprecedented partnership with G4 Education, participants had contact and exchanged experiences with the company's leading experts and took advantage of insights related to digital marketing, conversion, lead generation techniques to multiply sales in the company's marketplace.
Participants also had the opportunity to participate in courses, lectures, workshops, mentoring and make relationships from panels presented by Frederico Trajano, Luiza Helena Trajano, president of the Board of Directors of the company, Andre Fatala, vice president of platforms, the three founders of G4 Education (Tallis Gomes, Alfredo Soares and Bruno Nardon, among other invited executives.