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Swiss startups showcase software solutions at Web Summit Rio 2025

swisstech, Swiss innovation dissemination initiative supported bySwissnexand other institutions of the Swiss innovation ecosystem, will be present atWeb Summit Riothat takes place between April 27 and 30. With a dedicated boothNo E423 of pavilion 4), Swisstech will present various solutions developed bySwiss startupsAmong cutting-edge technologies, a highlight for the sector ofsoftwares, represented byVeezoo, created by two Brazilians, which offers an Artificial Intelligence application platform for business data analysis, and theNym Technologies, developer of technologies focused on digital security and privacy based on blockchain.

Switzerland leads the ranking of the most innovative countries in the world, having been crowned for the 14th consecutive time in 2024, according to the Global Innovation Index developed by the World Intellectual Property Organization (WIPO). Swissnex in Brazil strengthens bilateral exchanges to connect entrepreneurs from both countries, foster new partnerships, and assist the entry of products and solutions into the Brazilian market.

One of the cases to be presented at the Web Summit Rio is that of theVeezoo,what developed a business intelligence platformbusiness intelligence) based on generative artificial intelligence. The solution allows users without technical knowledge to analyze corporate data quickly and intuitively through a conversational interface. The solution uses the client's internal databases, without the data leaving their servers. The company holds SOC 2 Type I security certification and is finalizing SOC 2 Type II certification, both globally recognized as standards of excellence in data security and privacy.

Founded by two Brazilian brothers and a Swiss co-founder, Veezoo has thousands of active users and operates in countries such as Switzerland, Germany, the USA, Brazil, and India. In Brazil, Veezoo has ongoing business with Bayer, Caixa Consórcios, Santa Lolla, and Algar Telecom. The company shows great interest in the Brazilian market due to the high demand for intuitive data analysis solutions. For Marcos Monteiro, CEO and co-founder of Veezoo, the idea is to democratize access to corporate data, enabling valuable insights that do not depend on high technical qualification.

- Our mission is to facilitate the analysis of large volumes of internal data with a user-friendly interface; the name Veezoo comes from this, presenting information in a more visual way. Brazil has a large market potential and a growing demand for business intelligence solutions; it is a strategic focus for us, in addition to the pleasure of bringing our innovation to our country.

Me andNYM TechnologiesIt is a startup focused on digital security and privacy. The company built a solution based on the Cosmos blockchain, focused on privacy. The solution has three components: NYM Mixnet, a network that anonymizes users' online activities by routing data packets through a series of mixnodes; NYM Token, a network utility token used to make the mixnet decentralized by rewarding nodes for network usage; and NYM Credentials, which allow users to partially or fully reveal data as needed for authentication in applications. The main product, Nym VPN, was launched in May 2025 and already has over a thousand clients within a few weeks of its debut. Currently, there are more than 500 nodes operating on the network.

Nym VPN is fundamentally different from most VPNs on the market because it can provide genuine anonymity for users. While most VPNs are centralized and vulnerable to network surveillance and data leaks, this one is built on a decentralized, zero-knowledge network operated by independent nodes. Nym has no control over the servers, which are distributed globally and managed by a global community of privacy-focused activists. For Daniel Vazquez, LATAM Growth Director at NYM, in an increasingly connected world, data privacy is essential:

- Our technology provides a layer of anonymity for online activities, protecting users from surveillance and ensuring greater security in their digital interactions. We see Brazil as an important market for the dissemination of solutions focused on online privacy.

Swisstech's participation in Web Summit Rio 2025, through Swissnex, aims not only to showcase Swiss technology excellence but also to strengthen collaboration with Brazil in the pursuit of more innovative and collaborative solutions for the future. In addition to Veezoo and NYM, Swissnex also features Treeles, Kido Dynamics, Assaia, Herby, RTDT, Solar TRITEC, and BEEKEE.

Mother's Day frauds can cause losses of over R$ 1 billion, says Serasa Experian

Serasa Experian, the first and largest datatech in Brazil, estimates that around 186,565 fraud attempts are recorded in the week leading up to Mother's Day. According to the 2025 Identity and Fraud Report by Serasa Experian, Mother's Day is the third most active date for online commerce in Brazil, behind only Black Friday and Christmas — a scenario that favors the activities of digital criminals. Successful cases could cause a financial loss of over R$ 1.04 billion for consumers and companies.

The volume of purchases during the period, driven by promotions and the rise in online sales, is the ideal scenario for scammers. Commemorative dates like Mother's Day are sensitive moments for digital security. Criminals exploit the increase in transactions to carry out scams more frequently, especially in digital environments. Therefore, it is essential that both consumers and companies be alert to signs of fraud and invest in protective practices and technologies, warns Caio Rocha, Director of Authentication and Fraud Prevention at Serasa Experian.

The survey is based on the average daily number of frauds identified by the Serasa Experian Fraud Attempt Indicator, combined with the potential financial losses from fraudulent transactions. Among the most common modalities are registration inconsistencies, misuse of personal data, and manipulation of devices and identities.

Among the most frequent scams during the period are observed

• Fake sites and social media profiles mimicking well-known stores for data theft;

• Messages with malicious links promising unbeatable promotions or gift deliveries;

• Cloning of accounts in messaging apps to request transfers on behalf of third parties.

Here are some essential tips for consumers:

• Ensure that your documents, cell phones and cards are well stored and secure, with strong passwords for accessing applications;

• Do not provide passwords or access codes outside the bank's website or application;

• Be careful with cards when making purchases in person, avoiding exchanging them when making payments in bars, restaurants and street vendors;

• Always check the card after the transaction and protect the password when entering it;

• Keep your phone secure with biometrics and two-step authentication;

• Check the reputation of stores and websites before making any purchases, and provide your personal information and card details only if you are sure that it is a safe environment;

• Be wary of offers with very high discounts or that require advance payments;

• Be careful with links shared in social media messaging groups or SMS;

• Do not lend or sell your data;

• Do not make transfers to friends or relatives without confirming by phone or in person that it really is the person in question, as the person's contact may have been cloned or falsified;

• Create secure passwords and update them frequently;

• Monitor your CPF frequently to ensure that you have not been a victim of any Pix fraud.

• Use only secure payment methods and enable two-step authentication whenever possible.

For companies, the recommendations are:

• In an increasingly digital and interconnected business environment, where fraud evolves and expands rapidly, invest in layered fraud prevention technologies to protect the integrity and security of your company's operations;

• Ensure the quality and veracity of data from fraud prevention solutions using solutions that are constantly improved in light of changes and fraud threats;

• Deeply understand your user's profile and constantly seek to minimize friction points in their digital journey, ensuring a fluid experience without compromising security.

• Use fraud prevention as a lever to generate revenue, implementing an intelligent orchestration of solutions that maximize security, reduce losses and enable a more agile and reliable purchasing experience for the customer.

Methodology

Serasa Experian estimated the risk of fraud in the week leading up to Mother's Day in 2025 based on data from the same period in 2024, when a fraud attempt occurred every 3.2 seconds.

New rules for online shopping and social media in 2025 strengthen consumer rights

With the exponential growth of online shopping, marketplaces, and transactions via social networks, 2025 broughtimportant changes for consumer rights in BrazilA new set of regulations, already in effect, redefines responsibilities, expands protections, and demands even greater transparency in digital relationships. According to Rafael Caferati, lawyer at Jobim Advogados, staying attentive to these updates is essential toavoiding losses for both consumers and companies.

The consumer gained more effective tools to assert their rights, especially inpurchases made through social networks and marketplaces"Now, platforms can also be held responsible for issues in product delivery or service provision," explains Caferati.

Among the main highlights, the standout is theobligation of platforms to clearly inform who is the actual seller of the product or service, a standardized return policyfor purchases made on marketplaces andthe extension of deadlines to exercise the right of withdrawalin certain situations. "These changes arise to balance a relationship that, until now, was very favorable to the major digital platforms," observes the lawyer.

Furthermore, the regulation established specific rules for promoted ads on social media, requiring greater transparency regarding the origin of the offers and the identification of paid advertising. For Rafael Caferati, this measure is an important advance: "The differentiation between editorial and advertising content is essential for consumers to make informed purchasing decisions."

Companies also need to adapt.Failure to informthe consumer orto violate the new requirementscan generatesignificant finesanddamage to the brand's reputationTherefore, the specialist from Jobim Advogados warns: "Businesses operating in the digital environment must urgently review their customer service, sales, and communication policies to ensure compliance with the new regulations."

The year 2025 marks, therefore, a turning point inonline consumer protectionin Brazil, and also a new moment ofresponsibilityfor digital platforms.

Searches for tickets to travel on May 1st holiday increase by 177%, according to ClickBus

Labor Day, a national holiday celebrated on May 1st, which falls on a Thursday this year, significantly boosted the demand for bus tickets across Brazil. According to data from ClickBus, the largest bus ticket sales app in Brazil, there was an177% increase in ticket searcheswith boarding between April 30 and May 7, compared to the same period last year, when the holiday fell in the middle of the week.

The numbers show a trend in the sectorlong holidays continue to be one of the main drivers of national tourismespecially when road transport is the most affordable choice for short and medium-distance trips.

"Holidays increase Brazilians' desire to travel, as they become the perfect opportunity to relax and enjoy a few days of rest without straining the budget. When the time off allows for three or four consecutive days, we see a significant increase in departures, especially to destinations like major urban centers," says Elbert Leonardo, Commercial Vice President of ClickBus.

The most searched destinations for this holiday include cities likeSão PauloandRio de Janeiro, already known as major tourist hubs throughout the year, this year with even more prominence due to the show by singer Lady Gaga on Copacabana beach.Belo Horizonte and Curitiba,that typically receive a significant flow of visitors during holidays due to their cultural centers, museums, and good gastronomy, andLondrina,which features cultural events and various outdoor excursions, in addition to being next to Cambé, a neighboring city where the Workers' Festival and the traditional May Day sports tournament take place.

In seasonal periods like this, road transportation proves to be increasingly competitive due to the variety of schedules, more affordable prices, and ease of connection to smaller destinations outside the radar of major airlines. The sector's expectation is that the positive trend will repeat during the upcoming long holidays of the year, confirming therecovery and continuous growth of the road transport sector.

Transforming a professional trajectory into a book strengthens market positioning

Publishing a book has ceased to be just a personal project and has become a concrete strategy for positioning and strengthening personal branding. More and more, doctors, lawyers, consultants, and coaches are recognizing the potential to transform their careers and knowledge into non-fiction works that expand their presence in the market and generate new business opportunities. The publication establishes itself as an effective way to open doors to speeches, mentoring, courses, and specialized consulting.

According to a survey by the Getulio Vargas Foundation (FGV), professionals who invest in building their own brand experience up to a 25% increase in recognition of their skills, which directly impacts the generation of new professional opportunities and the expansion of authority in the market.

Book as a marketing tool

Although many specialists accumulate extensive experience in their fields, the difficulty in structuring this knowledge into a solid editorial format remains a common obstacle. Lack of time, insecurity in writing, and absence of a clear methodology lead many to postpone the project of publishing a book. To overcome these barriers, partnering with a ghostwriter allows the author to focus on sharing their knowledge while a specialized professional transforms this information into a cohesive and engaging narrative.

"Most specialists have a lot to share, but do not necessarily master the techniques of writing and storytelling. The ghostwriter enters this process as a facilitator, organizing the author's ideas, respecting their essence, and ensuring that the content is presented in a strategic and professional manner," explainsJulyanne Guimarães Amadeu, founder of theAlma Publishing.

In addition to structuring the content, publishing a book creates an effect of expanding the expert's personal brand. "With a published work, the professional begins to be seen as a reference in their field of expertise, which translates into new invitations for lectures, participation in events, consulting, and other opportunities that value their established expertise," he declares.

Build a legacy and expand market reach

The publishing experience goes beyond immediate exposure. The book becomes a long-term asset, capable of strengthening the professional trajectory and generating strategic connections. According to Julyanne Amadeu, the impact of a book on a career can be so significant that many clients report a substantial change in market perception after the release of their works. "Publishing a book is not just sharing what you know. It's leaving your mark, becoming a reference, and opening doors that didn't exist before," he/she/they points out.

The writing journey, however, requires commitment and strategic vision. It is necessary to extract the right stories, connect experiences in a way that build authority, and structure the content with a focus on the positioning desired by the expert.

"This is a process that must be conducted in a personalized manner, respecting each author's journey and aiming to maximize the impact of the work. Our job is to transform experiences into a narrative that has purpose, relevance, and truly connects with the audience they wish to reach," concludes the specialist.

Loyalty 4.0: AI and loyalty programs as a trend in this market

In recent years, Artificial Intelligence (AI) has revolutionized the customer loyalty sector. What was once a standardized model of rewards and discounts has now become a sophisticated strategy of personalization and engagement. With the evolution of technology, companies that adopt AI in their loyalty programs are reaping significant results in retention, increased lifetime value (LTV), and customer satisfaction.

The era of mass customization has arrived. Consumers expect offers and interactions tailored to their profile, behavior, and preferences. AI enables companies to segment and analyze their customers in real time, creating personalized campaigns that truly make sense for each individual. Machine Learning (ML) and Deep Learning (DL) models enable predicting which products a customer may buy in the future based on their past purchases, website interactions, browsing history, and even external events such as seasonality and market trends. This allows companies to offer exclusive and highly relevant offers, enhancing the perceived value of the loyalty program.

The churn forecast, or abandonment of the loyalty program, is one of the most critical aspects of customer retention. With AI, it is possible to identify behavior patterns that indicate disinterest even before the customer abandons the brand. This allows the company to take proactive measures, such as offering incentives, personalized rewards, or exclusive experiences to keep the consumer engaged. Furthermore, AI can be used to understand the best time to contact the customer and which channel to use, whether email, SMS, WhatsApp, push notifications, among others. This level of intelligent automation not only improves the user experience but also optimizes company costs, ensuring that marketing investments are more effective.

AI-based chatbots are also becoming a key component in loyalty programs, enabling quick, personalized, and efficient interactions. They help customers understand their point balance, redeem rewards, and discover new offers. Virtual assistants can also act as loyalty consultants, suggesting products and services based on the user's profile, making the experience more seamless and intuitive. The integration of AI with omnichannel systems ensures that the interaction is consistent regardless of the channel used.

Gamification is a proven strategy to increase customer engagement, and AI is making this technique even more effective. Based on data analysis, systems can adapt challenges, missions, and rewards for different consumer profiles, ensuring a more engaging and relevant experience. AI also helps to dynamically adjust difficulty levels and the type of reward, ensuring that the client remains motivated and engaged without feeling frustrated or disinterested.

With the growing concern for security and privacy, the combination of Blockchain and AI is bringing a new level of reliability to loyalty programs. Blockchain ensures transparency in transactions and prevents fraud, while AI can detect suspicious patterns in real time and prevent fraudulent activities.

Artificial intelligence is profoundly transforming loyalty programs, elevating personalization, engagement, and security to unprecedented levels. Companies that know how to leverage this technology strategically will not only retain their customers but also create memorable and highly profitable experiences. I believe that AI is the future of loyalty, and it is necessary to be prepared to make the most of this revolution.

Corporate events establish themselves as a strategic branding tool

In an increasingly competitive and customer experience-driven market, corporate events have ceased to be just occasional gatherings and have become strategic branding platforms. This is what Eduardo Zech, marketing and operations director of Panda Intelligence in Events, a company specialized in creating corporate experiences with a focus on brand building, advocates.

"We work with the client's brand objective as the main guideline, observing their attributes, values, behaviors, and key messages they wish to convey," explains Zech. According to him, every detail of an event — from the scenography to the visual language — can and should be used as an emotional touchpoint with the audience, reinforcing the brand's positioning and values.

For Panda, the event planning journey begins with a deep dive into the client's identity and strategic moment. From this, sensory, visual, and interactive experiences are created that aim not only for visibility but also for the authentic experience of the brand. "The idea is always to generate relevance, differentiation, and increase impact through the creation of positive reputation," affirms the executive.

From physical to digital –The company also invests in digital strategies as a way to amplify the reach of events and extend their impact. "We plan content for before, during, and after the event through a contact timeline. Additionally, we invest in Instagrammable experiences, partnerships with influencers, hashtags, and digital activations," reports Zech.

This integration between the physical and digital, called the phygital experience, is seen by Panda as an essential trend for the coming years. "In-person events remain irreplaceable in building human connections. But today, digital expands the reach and longevity of the event. We believe that in-person and digital go hand in hand to create complete experiences," he emphasizes.

Branding with results –Far from improvisation, building a brand through events requires planning and measuring results. Panda uses data analysis, benchmarking, KPIs, and even local impact indicators to assess the success of projects. "We measure from engagement, interactions in activations, and brand perception, to territory development, such as job creation and local revenue," says Zech.

Cases such as the projects carried out for Anglo American and Localiza illustrate the power of events as a positioning tool. In the second case, according to Eduardo, the concept created for the event was so aligned with the company's purpose that it became decisive in choosing Panda as the responsible agency.

Brand culture –For companies that do not yet use events as a branding tool, Panda's message is clear: start with purpose. "Before thinking about the format, think about the why. What message do you want to convey? What feeling do you want to evoke?" advises Zech. And he concludes: "Events are experienced with the body, emotion, and senses. When a brand provides a special experience, it ceases to be just a name and begins to occupy a place in the audience's emotional memory," he affirms.

Event brings together more than 80 major entrepreneurs from Espírito Santo

Promoting knowledge, strategic connections, and solutions for corporate challenges. These are the foundations of Disruption, an eventmastermindOrganized monthly by Enjoy, a business ecosystem focused on connecting and developing entrepreneurs, promoting disruptive and transformative solutions. Held on April 16th, the event was attended by over 80 entrepreneurs at Coco Bambu and was attended by Giovanna de Carvalho, Head of Operations at Ready to Go.

Aimed at entrepreneurs who generate more than R$ 4.8 million/year, Disruption was developed to encourage the exchange of experiences among these select professionals. "We focus on bringing an agenda that reinforces growth, human connection, and disruption among our participants, encouraging out-of-the-box thinking. These are deep networking sessions aimed at boosting business growth," shares Wander Miranda, founder of Enjoy.

Managing over 100 employees, Giovanna de Carvalho drove the growth of an operation that generated more than R$100 million in revenue last year, playing a central role in the strategic and operational leadership of the company which is now globally recognized as one of Hotmart's largest operations, earning the Great Place to Work certification with the highest score in the Midwest.

All the planning behind this success was shared at the meeting. "My goal was not only to bring the most beneficial hiring formats to leverage corporate potential but also to emphasize the importance of leadership training to engage teams in the established objectives and goals, as well as to provide tips on how to develop effective team management that unites professionals and elevates their performance and productivity to achieve increasingly better results," he explains.

For Rafael Rodrigues, CEO of FioForte Electrical Materials Distributor and one of the meeting participants, the immersion and exchange of experience were enriching. "A Enjoy managed to bring together highly qualified entrepreneurs and deliver content that exceeded my expectations. It was a meeting that provided me with many insightful ideas, took me out of my comfort zone, and fostered both new connections and the reactivation of existing ones that I had not yet explored. I left with my mind racing and with the feeling that we are participating in something relevant for the state," he emphasizes.

Now, the expectation is to disseminate the insights shared at the event among the group members. "We intend to make the content available in the form of clips and excerpts on social media. This will allow more people, especially those facing challenges related to management, strategy, and leadership, to access and apply the knowledge gained in their own companies, transforming the potential of our market and boosting competitive power," concludes Miranda.

Generative AI on WhatsApp: how to implement it effectively in the company?

WhatsApp has ceased to be an exclusive channel for personal communication, becoming one of the most used platforms in the market to bring people closer and improve communication with your customers. Riding the wave of this popularity, the incorporation of Generative AI into this messaging system has already proven to be highly capable of enhancing the effectiveness of this relationship through more personalized and enriched content – as long as its process is properly structured and designed to deliver a greater return on the investment made.

Meta imposes strict guidelines for business use of WhatsApp, which increases the challenge of maintaining assertive and relevant communication. Excessive or off-profile messages may result in penalties. In this scenario, Generative AI stands out as a strategic ally, offering scalability and personalization by intelligently adapting the language of campaigns. Estimates indicate that chatbots based on this technology could generate an additional revenue of $16.6 billion in 2025, potentially surpassing $45 billion by 2030.

By customizing messages intelligently and avoiding generic approaches, Generative AI contributes to more relevant communication that respects the user's personal space. This reduces rejections, increases engagement, and improves the quality of the collected data, strengthening the brand's reputation on the channel.

The level of complexity for implementation varies according to the size and structure of the company. Small businesses may face technical and operational barriers, while large companies have greater scalability potential but need to integrate AI into an omnichannel strategy that ensures a seamless customer journey, regardless of the channel.

There are no restrictions on its use regarding the size or segment of the business. However, there are three key factors that need to be considered in order to confirm whether this choice is indeed valid and beneficial to invest in: the volume of interactions, whether there is a significant amount that justifies the investment in this automation; the structuring of corporate data, supported by measurement tools such as CRMs that provide these assets reliably and in real time; and a better understanding of your customer's journey, understanding where Generative AI can improve this experience and other aspects such as support, prospecting, or customer retention.

It is worth emphasizing that Generative AI is not a plug-and-play solution. Its effectiveness depends on well-defined planning, with persona mapping and a deep understanding of key moments in the journey. Defining the brand's tone of voice and applying it on WhatsApp is also essential to maintain a consistent identity across all touchpoints.

Define your brand's tone of voice and incorporate these elements into WhatsApp, reinforcing your business identity in all communications. And, to ensure effective integration of Generative AI in this channel, having the support of a specialized partner will enhance the security and performance of using this technology in the relationship between the parties.

Artificial intelligence is alive, and the more it is interacted with, the greater its continuous learning will be. Therefore, it must be constantly monitored, refined based on identified opportunities, and adjusted according to the actual data collected through measurement tools such as CRMs and ERPs.

Finally, the success of Generative AI on WhatsApp depends not only on the connection between systems but also on strategic continuity. Investing, with the support of specialists, in an approach with smart fallback – activating alternative channels when the message is not delivered – and providing human assistance whenever necessary, is what ensures that the customer receives the right message, in the right channel, at the right time.

Taboola expands partnership with Samsung and begins offering news recommendations on more devices and the brand's news channels

Taboola announced a new partnership with Samsung to display news recommendations on Samsung devices and news channels. Under this new multi-year agreement, Taboola will be responsible for driving news recommendations on Samsung News, the popular news app available on millions of Samsung mobile devices worldwide, operating in markets in Europe and India.

Today's news expands a long-standing relationship between Taboola and Samsung, adding even more ways for Samsung device users to connect with content from renowned publishers. Taboola continues to integrate recommendations from its extensive network of publishing partners directly into mobile operator offers and device manufacturers, helping these publishers increase reader traffic.

"We are excited to further strengthen our partnership with Samsung, a name synonymous with quality products and experiences worldwide," says Adam Singolda, CEO of Taboola. With this deepening of the partnership, we are providing more Samsung customers with easier access to relevant and engaging news. Today's news reflects the ongoing development of our long-term relationship with Samsung – providing personalized content recommendations to users, driving traffic to publishers, and ultimately delivering exceptional mobile experiences for device users.

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