Chat-commerce leader in Brazil and WhatsApp Business Solution Provider (BSP), the omnichat Announces the launch of Omnicast, a fortnightly videocast that will bring together success stories, market insights and future perspectives on the use of messaging channels in business transformation. The project that premieres on the 16th arrives to strengthen the dialogue between brands that seek to improve their digital presence through omnichannel strategies.
Omnicast will be available on multiple platforms, including youtube, spotify and social networks like Instagram and linkedin, allowing marketing, sales and customer service professionals to follow the discussions in the format of your preference.
“The idea came to connect our customers and partners around the best practices of chat commerce. With this new space, we want to show how companies are transforming their operations and results by centralizing their communication channels into an integrated strategy”, explains Mauricio Trezub, CEO of Omnichat and Omnicast.
In each episode, the videocast will receive representatives from different market segments, from customers who use the OmniChat platform to partners. Guests will share real experiences about how they automated processes, increased sales and improved the customer experience.
Omnichat was founded in 2016 and currently serves more than 500 brands, offering technology that combines artificial intelligence and humanized service to create complete communication experiences. The platform operates in the SaaS model (Software as a Service) and provides companies with a reduction in operating costs while enhancing sales results and customer satisfaction.
The first episode of Omnicast will feature the participation of a renowned fine gift brand that managed to increase revenue with the use of whiz, the AI of Omnichat.
