In a press conference, Yalo, an AI-powered intelligent sales platform, unveiled for the first time to the specialized press the Oris – the first intelligent sales agent: a new type of "digital employee" created to sell like the best human salespeople, at scale and data-driven. Oris is capable of understanding voice messages, making strategic recommendations, acting proactively, and selling in a contextualized, personalized, and scalable manner, using artificial intelligence on any channel, including voice calls, WhatsApp, apps, and much more. This launch marks a turning point for companies seeking to increase their sales and improve their customer relationships.
"It's not a wave. It's a tsunami," exclaimed Javier Mata, CEO of Yalo. Artificial intelligence is learning three times faster than human intelligence and, according to projections from Barclays Research, is expected to become widely accessible. This advance places the market before an inevitable scenario of adaptation. As Javier Mata provocatively states, "by the end of this decade, there will only be two types of companies: those that use artificial intelligence and those that no longer exist."
With Oris, Yalo is betting on a new level of commercial interaction. More than automating, the agent is trained to act with commercial instinct. It interprets voice commands, accesses purchase histories, negotiates prices, and makes suggestions based on behavioral data and business goals. According to the company, Oris can triple conversion rates compared to traditional e-commerce, as well as increase the average ticket by up to 40%.
This performance comes from a robust architecture that combines contextual memory, multiple generative interfaces, routing between language models, and cutting-edge security. The agent performs cross-selling, upselling, and intelligent follow-ups with an active approach: detects opportunities, initiates interactions, and delivers recommendations accurately — always at the right moment.
Oris is the first step towards a broader vision: enabling any company to create its own "digital employees," tailored to different channels, segments, and journeys. With a presence in over 40 countries, Yalo already connects 4.2 million small businesses and records more than 100 million user interactions, generating over US$ 4 billion in sales. Among the platform's clients are giants like Nestlé, Coca-Cola, Femsa, and Mercedes-Benz.
The results in the market are significant. A large bottling company, a Yalo client, saw its average ticket increase by 44% and improved its product mix by 48% after adopting the solution. A partner bank automated tasks for 28 million customers, releasing over US$200 million in credits. In another case, a retailer achieved $500 million in sales with the support of Yalo agents — 29% of the financing was granted through these interactions.
For Mata, the future of sales will be hybrid, with humans and digital workers working together. "What makes human intelligence a good salesperson can also make AI an excellent sales agent. We are building a new workforce — more strategic, more efficient, and exponential," he states.
With the launch of Oris, Yalo makes it clear that traditional digitalization is a thing of the past. Now, selling well requires more than digital presence: it requires real-time intelligence, scalable personalization, and agents who know how to act — not just respond.
