A Click Remove, a leader in intelligent logistics solutions, presents two innovations aimed at thee-commerceSmartdrop, which reduces dispatch and return costs by up to 40%, and Reversa, a sustainable reverse logistics operation with proven environmental impact. Together, the solutions accelerate processes, enhance operational efficiency, and reinforce the company's commitment to ESG goals. With quick integration to ERPs, TMSs, and e-commerce platforms, they serve frommarketplaceseven independent retailers, covering the entire journey without the need for their own infrastructure. Among the results already achieved are returns completed in less than 24 hours (previously taking up to 5 days), five tons of CO₂ avoided in six months, and comprehensive logistics coverage with a significant reduction in costs.
According to the company, with narrow margins and high order turnover, thee-commercedemands maximum efficiency In this scenario, Smartdrop and Reversa establish themselves as strategic allies in logistics transformation. The use ofsmart lockersdrastically reduces the cycle time of returns, lowering the cost per operation and speeding up the item's return to stock. The Reversa allows thee-commercemitigate environmental and operational risks with integrated processes of collection, sorting, and sustainable disposal, without the need for own infrastructure. The combination of these solutions promotes tangible gains in productivity, traceability, andcompliance.
Developed byClick Remove, Smartdrop uses smart lockers installed at strategic points, enabling faster and more cost-effective returns. Operational results already show a reduction of up to 40% in costs, with the average resolution time dropping to less than 24 hours. With Smartdrop, thesellersachieve significant gains in agility, control, and cost savings, essential factors for competitiveness inmarketplaces", highlights"Gustavo Artuzo, CEO of CliqueRetire.
Reversa positions itself as a strategic partner ofe-commercewho seek a complete, efficient, and environmentally responsible reverse logistics operation. The solution covers the entire return journey: from collection and sorting to proper disposal, whether returning to stock or sustainably discarding unused items, eliminating the need for investment in own infrastructure. In 2025, Reversa has already served clients from various sectors, establishing itself as an effective model for companies with leaner structures. "In addition to meeting logistical demands, Reversa directly contributes to cost reduction and the achievement of our clients' ESG goals," he/she/they emphasizes.Artuzo.
The technological architecture of theClick Removewas designed for quick integration with ERPs, TMSs, and platforms ofe-commerce, enabling agile and scalable implementation for any size operation. Both Smartdrop and Reversa operate with their own management dashboards, customized reports, and defined SLAs, facilitating control and decision-making in operations with multiple channels. This integration capability has been a differentiator for sellers and retailers who need to adapt their logistics flows to high-volume or variable contexts.
According to EbitNielsen data, Brazilian e-commerce moved over R$185 billion in 2024, driven by the growth of marketplaces and changes in consumer habits. Meanwhile, the costs associated with reverse logistics and returns still pose significant obstacles to the sector's profitability and sustainability. In this context, solutions like Smartdrop and Reversa become strategic differentiators in an increasingly competitive market. "We believe that combining operational efficiency with environmental responsibility is essential for the future of digital retail. With Smartdrop and Reversa, we deliver complete and integrated solutions that meet the sector's main demands and generate tangible value for our partners," he concludes.Gustavo Artuzo
The growing pressure for environmental goals and sustainable practices, coming from consumers, investors, and regulators, transforms logistics solutions with measurable positive impact into a competitive advantage. Reversa, for example, has already prevented the emission of 15 tons of CO₂ in just six months, operating with approved partners throughout the disposal chain. Smartdrop also contributes to reducing urban traffic and indirect pollutant emissions by consolidating returns intolockershigh turnover. By incorporating these solutions,marketplacesande-commerceThey evolve their ESG agendas without compromising operational performance.
