Shopee, the marketplace that connects sellers, brands, and consumers, expands its delivery options with the implementation of more than2 thousand withdrawal pointsandof reverse logisticsall over Brazil. With presence in more than400 cities with an expectation of expanding to 1,000 cities by the end of the year, consumers can now choose to pick up their orders atShopee Agenciescommercial establishments that also serve as collection points for products from Brazilian sellers.
The new feature was designed foroffer even more convenience and flexibility in the shopping experience"The withdrawal of products at Shopee Agencies offers consumers flexibility regarding the best option for receiving their orders. Additionally, the service complements traditional delivery, providing more convenience for those living in remote areas or who cannot receive orders at home during the day, for example. This is yet another way to make e-commerce accessible and adapted to the daily lives of Brazilians," comments Rafael Flores, Shopee's Head of Expansion.
How to use the Pickup option at Shopee Agencies
At the time of completing the purchase, consumers can select the option"Retire on Site"directly in the sectionshipping optionfrom the Shopee app. The feature will automatically suggest theClosest Shopee Agencyfrom the registration address. If preferred, it is also possible to choose another location by clicking onChoose Another Pickup Locationwith search for the desired ZIP code.
As soon as the order is available at the Shopee Agency, the consumer isnotified via WhatsApp, emailor you can check the status directly in the app. To pick up the product, simply go to the Agency andenter the PIN codenotified in the notification.
Additionally, users can perform reverse logistics services for product returns through Shopee Agencies. The process can be initiated directly through the Shopee app.
How to become a Shopee Agency
Shopee Agencies operate as collection and pickup points, responsible for receiving packages from sellers, reverse logistics, and customer pickups from the platform. To become a Shopee Agency, it is necessary to have a commercial establishment and register on the page.How to become a Shopee AgencyThe data will be evaluated by our internal team and, if approved, the person responsible will receive a confirmation email with instructions for participating in the training sessions.
