ServiceNow and Rimini Street Announce Partnership to Optimize ERPs Without Mandatory Migrations

A ServiceNow, AI platform for business transformation, andRimini Street, global support provider, end-to-end enterprise software products and services, announced today the expansion of a partnership that allows organizations to increase the value in their existing ERPs and business applications without the need to invest in unnecessary migrations to, thus, financing innovation and growth. The new solution combines the power of the unique data architecture and model of theServiceNow with the support of enterprise software fromRimini Street, in order to accelerate customer innovation in a wide range of areas, how you shop, finances, supply chain, RH, customer service and IT

According to Gartner research, ERP leaders should adopt an approach that enables an automated and promising business strategy, challenging the old beliefs that led organizations to static and monolithic ERP architectures.¹

However, so far, Companies have faced two unattractive options for their existing ERPs: ⁇ eliminate and replace ⁇, requiring long migrations, expensive and risky with uncertain returns; or ⁇ lift and shift ⁇, which reduces some infrastructure costs, But it limits innovation and business transformation.

The new enterprise software model made available by Rimini Street and ServiceNow generates immediate and significant savings, driving innovation with agility, superior user experiences and AI-driven productivity gains, in weeks or months, and not in years, through the adoption of the ServiceNow platform

The systems of the 20th century have generated a complexity that hinders innovation in the 21st century, As told by Bill McDermott, President and CEO of ServiceNow. This partnership offers customers a more unified and intelligent platform, allowing to maximize investments in software and accelerate transformation. Together, We're building a future where technology unlocks unprecedented potential..”

We are excited to offer organisations this new model of enterprise software, that maximizes the ROI of current investments, integrates isolated scenarios and frees up resources for innovation, said Seth Ravin, CEO and chairman of Rimini Street. This partnership brings together the best of ServiceNow's innovation with Rimini Street's expert support to solve one of the most complex IT challenges.”

Turn-key solution for transformation without disruption

The new solution has been developed to support organisations at all stages, since the construction of thebusiness caseto implementation and value creation, including

• ServiceNow AI Platform for Business Transformation and Modernizing ERP:: the ServiceNow, through the Now Platform, offers industry-leading modernisation resources, enabling organisations to increase productivity, maximize business outcomes and provide modern and intuitive user experiences. Rimini Street will design, deploy and manage the Now Platform as an innovation layer for ERP customers, with your experienced and certified ServiceNow team, financed by savings generated in the support and management of existing enterprise software
• Rimini™ Support to Optimize and Extend the Life of Today’s Enterprise Software:: replaces traditional manufacturer support with long-term independent support, offering significant savings in annual support fees, higher levels of service, full coverage of customizations and eliminating the need for upgrades or migrations for at least 15 years
• Rimini Manage™ for Robust Application Management:: manages both licensed on premise software and SaaS applications, alone or in combination with the independent support. Rimini Manage frees the IT department from day-to-day operational tasks, allowing you to focus on driving innovation and adding value to the business

⁇ It is imperative that companies accelerate AI innovation, Digital transformation and workflow automation without being slowed down by the complexity and costs of upgrading or migrating existing enterprise software, said Ray Wang, Senior analyst at Constellation Research. Customers are looking for a comprehensive and complete optimisation and innovation solution that can accelerate and improve productivity, increase profitability and competitive advantage.”