A ServiceNow, AI platform for business transformation, andRimini Street, a global provider of support, enterprise software products and services from end to end, announced today the expansion of a partnership that allows organizations to increase the value of their existing ERPs and enterprise applications without the need to invest in unnecessary migrations, thereby financing innovation and growth. The new solution combines the power of the unique data architecture and model of theServiceNow with the support of enterprise software fromRimini Street, in order to accelerate customer innovation in the most diverse areas, such as purchasing, finance, supply chain, HR, customer service and IT.
According to Gartner research, ERP leaders should "adopt an approach that enables an automated and promising business strategy, challenging old beliefs that led organizations to static and monolithic ERP architectures."
However, until now, companies have faced two unattractive options for their existing ERPs: “rip and replace,” which requires lengthy, expensive, and risky migrations with uncertain returns; or “lift and shift,” which reduces some infrastructure costs but limits innovation and business transformation.
The new enterprise software model delivered by Rimini Street and ServiceNow generates immediate and significant cost savings by driving agile innovation, superior user experiences and AI-driven productivity gains in weeks or months, not years, through adoption of the ServiceNow platform.
"20th-century systems have generated a complexity that hinders innovation in the 21st century," comments Bill McDermott, President and CEO of ServiceNow. This partnership offers clients a more unified and intelligent platform, allowing them to maximize software investments and accelerate transformation. Together, we are building a future where technology unleashes unprecedented potential.
"We are excited to offer organizations this new enterprise software model, which maximizes the ROI of current investments, integrates isolated scenarios, and frees up resources for innovation," said Seth Ravin, CEO and Chairman of Rimini Street. This partnership combines the best of ServiceNow's innovation with Rimini Street's specialized support to solve one of the most complex IT challenges.
Turn-key solution for transformation without disruption
The new solution was developed to support organizations at every stage, from building thebusiness caseto implementation and value generation, including:
- ServiceNow AI Platform for Business Transformation and Modernizing ERP:ServiceNow, through the Now Platform, offers industry-leading modernization features, enabling organizations to increase productivity, maximize business outcomes, and deliver modern and intuitive experiences to users. Rimini Street will design, implement, and manage the Now Platform as an innovation layer for ERP clients, with its experienced and certified ServiceNow team, funded by the savings generated from support and management of existing enterprise software.
- Rimini™ Support to Optimize and Extend the Life of Today’s Enterprise Software:: replaces traditional vendor support with long-term independent support, offering significant savings on annual support fees, superior service levels, full customization coverage, and eliminating the need for upgrades or migrations for at least 15 years.
- Rimini Manage™ for Robust Application Management:manages both licensed on-premise software and SaaS applications, independently or together with independent support. Rimini Manage frees the IT department from daily operational tasks, allowing it to focus on driving innovation and adding value to the business.
"It is imperative that companies accelerate AI innovation, digital transformation, and workflow automation without being slowed down by the complexity and costs of updating or migrating existing enterprise software," said Ray Wang, senior analyst at Constellation Research. Customers seek a comprehensive and complete solution for optimization and innovation that can accelerate and improve productivity, increase profitability, and enhance competitive advantage.
