Although delivery services bring more convenience to daily life, hits and data leaks have left users anxious. Reports of security breaches in the applications attract attention, duplicate payments and fake tracking links; but none of this means that requests should be abandoned. As long as the proper precautions are taken, it is possible to enjoy this comfort peacefully
Knowing the main risks is essential to maintaining an active stance. So, carry out simple measures, how to avoid conversations with the establishment outside official channels and periodically update payment information, can make all the difference to avoid losses, comment Vinícius Valle, Marketing Coordinator of Gaudium, company specializing in technology for mobility and delivery
Thinking about it, Valle shares some information to protect yourself from scams, whether in the most popular apps or direct orders to restaurants. Check it out
Data breach
Delivery apps store sensitive information, as an address, phone number and payment details, that make them frequent targets of cyberattacks. That's why, users must adopt security measures, being their main focus the creation of strong and exclusive passwords for each service
Furthermore, avoid storing sensitive information directly in apps and choose safer payment methods, like virtual cards or systems with multifactor authentication, reduces the risks of exposure and data theft
Fake tracking links
Scammers can send fraudulent messages in parallel conversations via SMS or WhatsApp to deceive users and direct them to malicious sites, with the aim of stealing personal data. These messages, often simulating notifications of orders or offers, contain links that lead to fake pages, where criminals attempt to obtain passwords and banking data
Vinícius warns that delivery apps usually do not send links via message. To ensure safety, It is recommended that consumers track their orders exclusively through official apps or company websites, avoiding clicking on links received through unsolicited messages, say
Undue charges
Another common scam involves the improper charging of extra fees. In this case, malicious delivery people request additional payments under different justifications, like unexpected fees, order adjustments or payment issues through the app
To prevent fraud, users should never make transfers or extra payments without first confirming the legitimacy of the request directly with the platform support. This verification can be done through the official channels of the app, like chat, phone or email, ensuring that any charged amount is correct and authorized. Applying this security measure ensures a more reliable experience when using the service, I completed Vinícius Valle
