HomeNewsTipsAccording to experts, understanding the concept of "selling" is the first step to.

According to expert, understanding the concept of “vender” is the first step to business success

For companies that want to grow quickly, success goes through a well-structured sales strategy. This path, however, is not free of challenges.The constant pressure of competition and the difficulty in attracting qualified leads are common obstacles. Without an effective business strategy, these problems are enough to block a development journey.

Research data Sales Panorama2022 RD Station reveals that a large number of companies still underestimate the investment needed in the commercial sector. Only 34% have a person or team dedicated to data analysis, while 42% do not even regularly review their sales processes. 

According to Jhonny Martins, vice president of SERAC, hub of corporate solutions, in addition to reference in the accounting, legal, educational and technology areas, the ability to sell is fundamental to the success of any company.“This mentality must start from leadership. The first and most important seller of a company is the owner himself, who must be on the front line and understand the value of this competence to boost the business”, he says.

According to the executive, the entrepreneur needs to adopt a sales-oriented mentality from the beginning of the business. “No SERAC, we have a clear example. Our parents have always been good salespeople, even before they become entrepreneurs. This concept must be at the core of any company”, he evaluates.

Jhonny believes that, when prioritizing sales, the owner of a company naturally invests in the elements necessary to strengthen the commercial area.“Growing quickly requires more than relying on a single person or channel. The ideal is to build a skilled team, able to multiply knowledge, add value to customers and highlight the differentials of the” business, he explains.

The executive points out that the founder of the company should focus on building strategies, closing contracts, strengthening customer relationships and seeking new market opportunities. “It should be remembered, however, that even if the owner has sales skills and inspires the team, he will need a well-trained team. It is essential that the founder understands the importance of sales for business success. Who ignores this tends to underestimate the investments needed in the” area, he says.


For Jhonny Martins, the sales area can act in several channels, such as social networks, events and indications within the customer base itself. He reinforces, however, that any tactic is more effective when there is a solid base. “This involves having commercial awareness, investing in quality training and having a well-prepared sales team. This effort should start from the owner of the company and be reflected in the entire team”, he concludes.

Check out four ways suggested by Jhonny Martins to develop a sales-focused mindset:

For companies that want to grow quickly, success goes through a well-structured sales strategy. This path, however, is not free of challenges.The constant pressure of competition and the difficulty in attracting qualified leads are common obstacles. Without an effective business strategy, these problems are enough to block a development journey.

Research data Sales Panorama2022 RD Station reveals that a large number of companies still underestimate the investment needed in the commercial sector. Only 34% have a person or team dedicated to data analysis, while 42% do not even regularly review their sales processes. 

According to Jhonny Martins, vice president of SERAC, hub of corporate solutions, in addition to reference in the accounting, legal, educational and technology areas, the ability to sell is fundamental to the success of any company.“This mentality must start from leadership. The first and most important seller of a company is the owner himself, who must be on the front line and understand the value of this competence to boost the business”, he says.

According to the executive, the entrepreneur needs to adopt a sales-oriented mentality from the beginning of the business. “No SERAC, we have a clear example. Our parents have always been good salespeople, even before they become entrepreneurs. This concept must be at the core of any company”, he evaluates.

Jhonny believes that, when prioritizing sales, the owner of a company naturally invests in the elements necessary to strengthen the commercial area.“Growing quickly requires more than relying on a single person or channel. The ideal is to build a skilled team, able to multiply knowledge, add value to customers and highlight the differentials of the” business, he explains.

The executive points out that the founder of the company should focus on building strategies, closing contracts, strengthening customer relationships and seeking new market opportunities. “It should be remembered, however, that even if the owner has sales skills and inspires the team, he will need a well-trained team. It is essential that the founder understands the importance of sales for business success. Who ignores this tends to underestimate the investments needed in the” area, he says.


For Jhonny Martins, the sales area can act in several channels, such as social networks, events and indications within the customer base itself. He reinforces, however, that any tactic is more effective when there is a solid base. “This involves having commercial awareness, investing in quality training and having a well-prepared sales team. This effort should start from the owner of the company and be reflected in the entire team”, he concludes.

Check out four ways suggested by Jhonny Martins to develop a sales-focused mindset:

  • Set well-defined goals: The company must have specific, measurable and achievable goals for the short and long term.
  • Invest in capacity building: Selling is something that can be learned over time, so continuing education is the key to overcoming challenges.
  • Listen to customer demands: Good salespeople are usually good listeners. After all, by understanding the pain of the customer, you can offer customized solutions to solve it.
  • Use technology to automate and analyze: From social networks to tools such as CRM (Customer Relationship Management), there are many possibilities to analyze interactions and offer customized solutions.
E-Commerce Uptate
E-Commerce Uptatehttps://www.ecommerceupdate.org
E-Commerce Update is a benchmark company in the Brazilian market, specializing in producing and disseminating high-quality content on the e-commerce sector.
RELATED MATTERS

Getnet reveals that Customer Week drives online sales with an increase of 13.94% The Customer Week campaign, which took place between September 5th and 11th, resulted in a 13.9% increase in online sales, according to data from Getnet. The payment processing company analyzed the behavior of more than 100,000 merchants on its platform and found that the average ticket increased by 3.7% compared to the same period in 2022. The most significant growth was observed in the South region, with a 17.6% increase in sales. The North region also showed a strong performance, with a 16.8% increase. The Southeast and Midwest regions had growth of 13.3% and 12.4%, respectively, while the Northeast region had the lowest growth, with an increase of 9.8%. "Customer Week is an important date for retailers, as it is an opportunity to attract customers and increase sales. The results show that the campaign was successful in stimulating consumption and that consumers are increasingly looking for online shopping," says Marcelo Labuto, CEO of Getnet. The data also reveals that the fashion segment was the most benefited by the campaign, with a 21.3% increase in sales. The electronics and household appliances segment also had a significant increase, with a 17.6% increase. "The fashion and electronics segments are traditionally the most sought after during promotional periods. The results show that this trend continues and that consumers are increasingly looking for discounts on these products," says Labuto. Getnet also observed an increase in the use of credit cards during Customer Week. The use of credit cards increased by 15.4% compared to the same period in 2022. "The increase in the use of credit cards shows that consumers are confident in the economy and are willing to make purchases on credit. This is positive for retailers, as it allows them to increase their sales," says Labuto. In summary, Customer Week was a successful campaign for online retailers, with a significant increase in sales and the average ticket. The fashion and electronics segments were the most benefited, and the use of credit cards increased. The results show that consumers are increasingly looking for online shopping and that promotional periods are an important opportunity for retailers to increase their sales.

RECENTS

Inclusion and speed: the Brazil-Asia e-commerce revolution In recent years, Brazil has experienced a significant transformation in its e-commerce landscape, driven by a combination of factors including increased internet penetration, the rise of mobile technology, and a growing middle class with higher disposable income. This transformation has been further accelerated by the strengthening of trade relations between Brazil and Asia, particularly with China. **Inclusion: Bridging the Digital Divide** One of the most notable aspects of Brazil's e-commerce growth is the inclusion of previously underserved populations. Historically, Brazil has faced challenges with digital inequality, where certain regions and demographic groups had limited access to the internet and e-commerce platforms. However, initiatives by the government, private sector, and non-governmental organizations have worked to bridge this digital divide. Programs such as "Internet para Todos" (Internet for All) have aimed to expand broadband access across the country, particularly in rural and remote areas. Additionally, partnerships with tech companies have led to the development of affordable smartphones and payment solutions, making it easier for lower-income individuals to participate in the digital economy. **Speed: The Rapid Growth of E-commerce** The speed at which Brazil's e-commerce sector has grown is remarkable. According to data from the Brazilian E-commerce Association (ABComm), the sector has seen exponential growth over the past decade. In 2020, despite the challenges posed by the COVID-19 pandemic, e-commerce sales in Brazil reached a record high, with a significant increase in the number of online shoppers and the volume of transactions. This rapid growth can be attributed to several factors: 1. **Increased Internet Penetration**: With more Brazilians gaining access to the internet, the potential customer base for e-commerce has expanded significantly. 2. **Mobile Technology**: The widespread adoption of smartphones has played a crucial role in driving e-commerce growth. Mobile commerce (m-commerce) has become increasingly popular, allowing consumers to shop anytime, anywhere. 3. **Payment Solutions**: The introduction of various payment methods, including digital wallets, credit cards, and installment plans, has made online shopping more accessible and convenient for consumers. 4. **Logistics and Delivery**: Improvements in logistics and delivery services have enhanced the e-commerce experience. Companies have invested in technology and infrastructure to ensure faster and more reliable delivery, which is critical for customer satisfaction. **Brazil-Asia Trade Relations** The strengthening of trade relations between Brazil and Asia, especially with China, has had a profound impact on Brazil's e-commerce sector. China is not only a major source of imported goods for Brazil but also a significant investor in Brazilian technology and infrastructure. Chinese e-commerce giants like Alibaba and JD.com have expanded their operations into Brazil, bringing with them advanced technologies and business models. This has led to increased competition and innovation within the Brazilian e-commerce market. Additionally, Chinese investment in Brazilian logistics and technology has improved the overall efficiency of the e-commerce supply chain. **Conclusion** The inclusion and speed of Brazil's e-commerce revolution are reshaping the retail landscape in the country. By bridging the digital divide and leveraging the benefits of increased trade with Asia, Brazil is positioning itself as a major player in the global e-commerce market. As this trend continues, it is likely that we will see even more innovation and growth in the sector, benefiting both consumers and businesses alike.

Getnet reveals that Customer Week drives online sales with an increase of 13.94% The Customer Week campaign, which took place between September 5th and 11th, resulted in a 13.9% increase in online sales, according to data from Getnet. The payment processing company analyzed the behavior of more than 100,000 merchants on its platform and found that the average ticket increased by 3.7% compared to the same period in 2022. The most significant growth was observed in the South region, with a 17.6% increase in sales. The North region also showed a strong performance, with a 16.8% increase. The Southeast and Midwest regions had growth of 13.3% and 12.4%, respectively, while the Northeast region had the lowest growth, with an increase of 9.8%. "Customer Week is an important date for retailers, as it is an opportunity to attract customers and increase sales. The results show that the campaign was successful in stimulating consumption and that consumers are increasingly looking for online shopping," says Marcelo Labuto, CEO of Getnet. The data also reveals that the fashion segment was the most benefited by the campaign, with a 21.3% increase in sales. The electronics and household appliances segment also had a significant increase, with a 17.6% increase. "The fashion and electronics segments are traditionally the most sought after during promotional periods. The results show that this trend continues and that consumers are increasingly looking for discounts on these products," says Labuto. Getnet also observed an increase in the use of credit cards during Customer Week. The use of credit cards increased by 15.4% compared to the same period in 2022. "The increase in the use of credit cards shows that consumers are confident in the economy and are willing to make purchases on credit. This is positive for retailers, as it allows them to increase their sales," says Labuto. In summary, Customer Week was a successful campaign for online retailers, with a significant increase in sales and the average ticket. The fashion and electronics segments were the most benefited, and the use of credit cards increased. The results show that consumers are increasingly looking for online shopping and that promotional periods are an important opportunity for retailers to increase their sales.

MOST POPULAR

[elfsight_cookie_consent id="1"]