The Japanese giant Hitachi, known for its excellence and proactivity across various sectors of the global economy, has just taken a major step into the AI Era by forming a partnership with Red Hat. Using Red Hat OpenShift, the global leader in digital innovation and sustainable solutions built and deployed a comprehensive, mature, and enterprise-wide AI platform with governance, redefining what it means to be a manufacturing giant in the modern era.
As a pillar of Hitachi's digital transformation, the company's internal platform uses Red Hat OpenShift AI — Red Hat's solution for building, training, deploying, and monitoring generative AI (gen AI) and predictive models at scale in the hybrid cloud — to drive high-performance and mission-critical workloads. The scope of the platform's implementation is just one aspect of its success; it also serves as Hitachi's governance framework, helping to ensure the ethical and efficient use of artificial intelligence across the multinational conglomerate.
The operationalization through Red Hat OpenShift AI allowed the platform to become the central piece of over 250 active projects within the company, covering both information technology (IT) and operational technology (OT) areas. Since its implementation, Hitachi has reported improvements in call center efficiency, accelerated development of essential systems, and strengthened collaboration across the organization.
Although the platform is intended for internal operations, Hitachi sees its success as the foundation for exponential growth of AI throughout its ecosystem. The company is exploring the external use of Red Hat OpenShift AI for business development, a sign of the strategic importance of AI as competitors and partners incorporate the technology into their operations. While Hitachi rewrites its history for the AI era, Red Hat plays a key role in making this vision a reality.
Red Hat's vision: any model, any accelerator, any cloud
The future of AI should be defined by unlimited opportunities and not restricted by infrastructure silos. Red Hat envisions a horizon where organizations can deploy any model, on any accelerator, on any cloud, delivering an exceptional and more consistent user experience without exorbitant costs. To unlock the true potential of investments in gen AI, companies need a universal inference platform — a new standard for continuous and high-performance AI innovations, both now and in the coming years.
