A ZOOM, a global unified communications and remote collaboration services company, announced a strategic partnership withYou are welcome., distributor of technological solutions for the corporate market. The alliance aims to increase access to a robust portfolio of solutions that enhance communication and the experience for companies of all sizes, serving both employees and customers.
The official announcement took place during ZOOM Day Brazil, an event that showed how the combination of artificial intelligence and collaboration, on the same platform, promotes the best experience for employees and customers who use the tool.
Worldwide recognized for its innovation in communication and collaboration, ZOOM has stood out for the agility with which it expands its portfolio, especially by incorporating artificial intelligence with a focus on people. "Together with Unentel, we are transforming ZOOM into a platform focused on human connections. This partnership is part of our strategic expansion in Latin America, and with this alliance, we will gain even more strength in the Brazilian market," says Gabriel Mora, ZOOM Channel Head.
Gabriel adds that Unentel's expertise will contribute to providing a complete experience for ZOOM's partners. As we expand our presence in Latin America, it is essential that our partners leverage Unentel's expertise to help our clients maximize the value of ZOOM in Brazil.
The partnership will enable Unentel to offer its clients the full ZOOM portfolio, including solutions such as ZOOM Phone, ZOOM Contact Center, and ZOOM Companion, an AI tool that optimizes productivity and efficiency. To complement the software offering and support partners in delivering end-to-end projects, Unentel launched packages with equipment and devices from strategic partners approved on ZOOM, including their videoconferencing solutions, SIP phones, headsets, interactive screens, and accessories forpersonal workspace,between others.
ZOOM's solutions have great potential to transform business communications, optimizing processes and elevating the customer experience to a new level. We believe that this alliance will allow us to offer even more value to our partners, with a catalog structured around the fronts ofEmployee Experience andCustomer Experience”, says Frederico Passos, CEO of Unentel.
Frederico also points out that Unentel's expectation is to significantly expand the reach of these solutions in the market, especially through offeringas a service,allowing companies from all sectors to benefit from the innovation and agility that the tool offers. Now, our partners and clients will have access, in one place, to all ZOOM services and various devices approved by it, with the option to contract as a service and pay monthly. It is a novelty that companies, together, bring to the Brazilian market, including various types of hardware and highlighting Unentel as the only distributor.one-stop-shopfor this type of offer,” he adds.
