A Neurotech, B3 company specialized in artificial intelligence and machine learning solutions for various segments, including credit and insurance, announced today the appointment of Phelipe Alvarez as the new Head of the Collections Business Unit. With over two decades of experience in the Financial Services sector, Alvarez arrives at the company with the mission of accelerating the development of new solutions and improving the existing tools
"Our mission will be to optimize and monetize the negotiation journey of creditors", maximizing the relationship between investment and recovery,"said Alvarez. The executive emphasized that his arrival comes at an opportune time for innovations, but also challenging, citing the changes expected in Anatel's regulations for collection companies
Graduated in Business Administration from PUC-SP and post-graduated in Marketing from ESPM, Alvarez brings with him a vast experience. He worked for over 15 years at Intervalor as the commercial and marketing director, in addition to stints at companies like Arvato and Contax
One of Alvarez's main challenges will be to improve Collin's results, a solution developed by Neurotech based on big data and generative artificial intelligence. Collin allows creditor companies to approach debtors in an automated and personalized way, optimizing negotiation conditions and communication channels. Recently, the application of Collin increased credit recovery by 8% for an important financial institution in the vehicle financing sector in Brazil
Alvarez emphasizes that his focus will be "to charge better". "The improvement of the ROI of collections does not necessarily involve making more agreements", but rather for better agreements, with conditions that also meet the interests of the companies,"highlighted the executive"
Alvarez's arrival at Neurotech reinforces the company's commitment to innovate and lead the market in technological solutions for the financial sector, especially at a time of regulatory and technological transformations in the collection segment
