Outsourcing IT professionals has become an essential strategy for companies seeking efficiency, innovation, and competitiveness. It is what the data from arecent Gartner study, which expects a 6.7% growth in the global market in 2025, reaching an estimated value of US$ 470 billion. In addition, the research shows that IT spending is expected to reach $5.74 trillion this year, representing a 9.3% increase compared to 2024.
Furthermore,a report from the Statista platformIt indicated that 70% of global companies plan to increase their investments in outsourcing technological services. This is because adopting IT outsourcing allows for optimizing internal processes, reducing operational costs, accessing specialists, and leveraging advanced technologies without the need for significant investments in infrastructure and training.
Even with the increasing investment in the area, another survey by the Brazilian Association of Information Technology and Communication Companies (Brasscom) indicates that there is a significant gap between the supply and demand for these professionals. To give an idea, the data shows thatBrazil trains around 53 thousand IT professionals per year, while the annual demand is around 159 thousand vacancies.
Sylvestre Grebe, CEO yesImpulse, People Tech, which has been focused on increasing the capacity and productivity of medium and large companies for 14 years, explains that “outsourcing is no longer just an option, it is a survival strategy. Companies that adopt this model gain access to cutting-edge specialists, modern infrastructure and methodologies that really work. The big difference is not just in technology: it is in focusing on what matters and leaving the rest to those who know how to do it. Why waste time trying to reinvent the wheel when you can count on those who already know how to do it?”, he comments.
In a market with a significant shortage of qualified professionals, the key difference in approach lies in using artificial intelligence and a robust data methodology. This allows companies to identify and recruit better talent that aligns with the company's needs, ensuring not only technical quality but also cultural adaptation and innovation capacity, which are essential for success in the digital environment.
Furthermore, hybrid solutions, which combine internal and outsourced talents, are increasingly being adopted by companies seeking greater flexibility and process optimization. Since 2020, about 50% of companies have adopted hybrid policies and invested in supporting technologies for this modality.according to ISG research. Among them, 76% reported benefits such as increased productivity, reduced costs and greater employee and customer satisfaction with flexible work models.
“Outsourcing can enable complete solutions and catalyze growth. With the unbridled race for talent in the area, many companies have already experienced the challenge of finding professionals with the right qualifications in the necessary timeframe. It is the combination of the right experience and innovation that makes outsourcing so essential today,” says Mergulhão.
In this way, outsourcing not only fills the gap but becomes essential for companies to focus on their core competencies while relying on skilled professionals and cutting-edge infrastructure to ensure innovation, efficiency, and competitiveness in the global market.
“In the frenetic pace at which the business world moves, companies are beginning to realize that outsourcing not only guarantees competitiveness, but also opens up space for innovation, simplifies decisions and connects the right pieces to get ahead,” he concludes.