The era of chatbots programmed to repeat pre-defined phrases is giving way to a new generation of artificial intelligences capable of thinking, acting, and deciding on their own. These are AI agents: systems that are already beginning to redefine what we understand as automation and intelligent service.
The progress is as rapid as it is impressive. According to the consultancy Markets & Markets, the global artificial intelligence agents market is expected to grow from USD 7.84 billion in 2025 to USD 52.62 billion by 2030, representing a compound annual growth rate (CAGR) of 46.3%. Another survey, by Precedence Research, projects the sector to reach approximately USD 103 billion by 2034, driven by the expansion of autonomous systems capable of making decisions and executing tasks independently in complex business operations.
But what is behind this near-vertical growth curve? A new type of technology and a new type of vision. In Brazil, one of the companies that has stood out in this transformation is Atomic Apps, a company of the Atomic Group, specializing in software that unites people, processes, and results through what its founders call “the atomic power of AI.”.
Founded in 2019, Atomic Apps became known for solutions like Powerzap and Powerbot, but it is with the launch of Atomic AgentAI that the company boosts its leading role in the global conversational automation market. The tool is what many experts consider the next step in the evolution of chatbots, a technological shift that puts Brazil on the map of innovation in artificial intelligence applied to business.
Djeison Mickael, CEO of Atomic Apps, explains: “The major differentiator of Atomic AgentAI is that it truly understands context and acts autonomously. It does not depend on fixed flows or scripts. It is a technology that learns from interactions, adapts to each client, and generates real value for the business, all without needing human intervention. And best of all: without needing a CRM to function, it operates perfectly autonomously as well.”.
For the executive: “The future of customer service is not having a robot that responds to messages, but an agent that understands, converses, and resolves. That is the key shift. Atomic AgentAI is born to simplify the use of AI in companies and show that it can work alone, in an intelligent and human way at the same time.”
The differentiator is not only in the technology but also in accessibility. Atomic AgentAI dispenses with programmers, complicated integrations, and even the use of CRMs; you just need to create an account, configure the brand's tone of voice, and start operating.
“With this technology, a company can serve from ten to ten thousand people simultaneously, with the same quality. This changes the game: it reduces cost, increases revenue, and improves the customer experience, all at the same time,” he explains. He emphasizes: “Our goal, as Atomic Apps, has always been to make artificial intelligence accessible and practical. Being recognized as a Meta Tech Provider and operating with our own infrastructure reinforces that we are on the right path: offering performance, stability, and security for those who want to grow with AI.”.
This point reinforces the brand's positioning regarding its proprietary infrastructure. Atomic Apps recently became a Meta Tech Provider in Brazil, a status achieved after the launch of its own Official WhatsApp API.
Currently, the company is present in more than 50 countries, with 2,000 active clients, and has been gaining space both in small businesses and large corporations seeking efficiency and innovation.
“The truth is that intelligent service is no longer a promise. It is already a reality. And it is being built by us, Brazilian companies, in Portuguese, with technology that truly generates results,” concludes Djeison.
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