Well-led teams are 21% more productive, according to a global survey conducted by Gallup, a global research and consulting company. The study highlights that the leader's role is a determining factor in employee motivation and performance, which directly influences a company's results. This reality has driven the search for well-rounded leadership professionals, with technical, human, and strategic skills. In Brazil, this scenario is experienced firsthand by major entrepreneurs like Reginaldo Boeira, president of KNN Group, who applies a methodology focused on developing engaged and high-performance teams.
Boeira's leadership is based on recognition and continuous development of employees. Leading a group that includes nearly 20 companies, among them one of the country's largest language franchise networks with over 110,000 students and around 450 franchisees, he implements continuously adjusted processes that promote individual and collective appreciation. In this way, annually launches award programs based on performance metrics analysis, regular training according to market trends and new technologies, and an open culture forfeedbacks e suggestions.
The businessman, who has also written a book about "how to make money and succeed" and annually gathers thousands of entrepreneurs at his congresses and conferences, believes that investing in human potential is the key to success, including in dealing with new technologies like Artificial Intelligence, which, according to him, can be effective depending on the "human who operates it." These procedures not only improve operational results but also increase team satisfaction and commitment. "The success of a company is inevitably the result of the development of the people who are part of it," he says.
From talent identification and job alignment, based on the employee's experience and profile, and results analysis, there is the fundamental recognition process that sometimes goes unnoticed in organizations. However, when he is producing, generating results, and perceives that he is recognized and encouraged to grow, he becomes even more committed and becomes an active part of the business's purpose," highlights Boeira.
In addition to internal human resources initiatives, the entrepreneur adopts strategies that strengthen communication between the leadership of his companies and the employees. For this, it promotes in-person meetings, lectures, and conventions that bring managers closer to the operational reality and the team's needs. These actions are reinforced by internal organizational climate surveys, which help identify areas for improvement and anticipate challenges. According to a Deloitte study, 75% of business leaders believe that leadership quality is the main competitive differentiator in a transformation scenario. For Boeira, this perception is confirmed in everyday life.
"It's not enough to master processes and tools. Today's leader needs to inspire, listen, and understand the team's motivations. When there is this genuine connection, work flows, results appear, and people grow together," emphasizes the businessman. With this vision, KNN Idiomas, one of its companies, has been gaining prominence in the educational sector, maintaining high levels of internal satisfaction and constant expansion. Practical experience shows that well-prepared leadership, with a close and empathetic approach, has the power to transform the organizational environment and enhance results.