Kore.ai, a technology leader in enterprise generative and conversational AI platforms, announced on July 16 GALE —Generative AI and LLM Platform for Enterprises. This platform allows companies to create powerful GenAI applications that boost productivity and innovation.
GALE is the industry's first dedicated GenAI application platform that addresses the need for companies to quickly develop and deploy advanced AI applications and scale them in a business environment. With a no-code toolkit and an intuitive visual interface, GALE offers companies the most efficient way to experiment with various models and prompts, build and deploy AI agents for the first time, making it easier for developers without specialized AI talent.
According to a recent report by McKinsey, a global management consulting firm, organizations are rushing to implement GenAI across all business units but are hindered by implementation challenges. Companies struggle to find the right use case or cannot scale AI solutions to derive business value, and they also lack tools that enable their existing teams to experiment with the best-performing foundational models and manage AI responsibly to ensure safety.
"The launch of transformer models has taken the world by storm, leaving companies wondering where to start and how to leverage advanced AI to deliver business value," said Kore.ai CEO and founder, Raj Koneru. "GALE addresses fragmentation and limitations within the current ecosystem. It is a cohesive platform that integrates the main functionalities for building AI applications with built-in guardrails. None of the hyperscalers or other GenAI application providers offer customers an end-to-end capability to experiment with a variety of LLM or SLM models to develop, deploy, and manage sophisticated GenAI applications. GALE does this," concludes the CEO.
With the technology ofplatformKore.ai, a GALE simplifies AI application development and accelerates GenAI adoption for businesses, reducing development time by up to 50% and enabling rapid prototyping. It integrates into the business ecosystem, ensuring a smooth incorporation with business systems and supporting large-scale AI implementations.
Francisco Chang, Senior Vice President of LATAM Sales at Kore.ai in Brazil, highlights the main differences for the national market.
- The No-Code Flow Builderand the drag-and-drop interface enable rapid creation of complex workflows, applications, and AI agents, reducing reliance on specialized technical resources.
- O Model Hubprovides companies with centralized access to over 30 AI models (community, open source, or fine-tuned) to refine and customize them according to specific business needs.
- The AI agentsautomate complex tasks and workflows, increasing operational efficiency and allowing companies to focus on strategic initiatives.
- O Prompt Studio offers an environment for developers to create the right prompts, enabling companies to move from ideas to production more quickly.
“As enterprise adoption of GenAI gains pace, organizations are looking to achieve faster time to value from AI initiatives. They need platforms that provide an easy way to experiment, build, deploy and scale AI agents and applications,” said Vaibhav Bansal, Vice President, Everest Group.
The platform offers a range of typical features, including an AI/ML orchestration layer for efficient model management, seamless connectivity with enterprise data, a low-code interface, and an application development layer to deploy AI agents or applications. Furthermore, it is essential for companies to have access to the best-performing base models, the ability to integrate their own models, protection barriers to ensure data fairness and security, and the capacity to fine-tune models based on their specific data. The platform also offers pre-configured GenAI libraries and frameworks for different use cases. The enterprise-level GenAI platforms that support these features not only promise an exciting future but also have the potential to become the all-in-one solution for all a company's AI needs.
GALE stands out as an enterprise-grade, agnostic platform for LLM models, cloud infrastructure, and applications, offering clients maximum choice and flexibility in AI deployment. With pre-built models and ready-to-use integrations, it triggers massive automation across the company through GenAI use cases. Companies can transform their business processes, from front-office to back-office, by building AI agents targeting a specific task or creating workflows of complex agents that automate tedious and time-consuming tasks across the organization.
More than 100 companies with large customer bases in banking, healthcare, insurance and retail are currently leveraging the GALE beta for targeted value creation around:
- Improving Search Using AI Agents for Online Content Mining in Market Intelligence
- Improved knowledge management and data discovery for insights and trend analysis by automatically summarizing content from emails, call transcripts, social media, and ticketing systems
- Creating innovative and diverse content to meet creative, technical and commercial needs
- Enhance process automation by automating workflows related to claims processing, customer order processing, inventory management, invoice generation, accounts receivable/payable
GALE offers companies the fastest way to build generative AI agents in a secure and scalable enterprise environment. The platform can be accessed athttps://www.kore.ai/GALE .
