A Jamef, one of the largest transportation and logistics companies in Brazil, has been improving, increasingly, your technological infrastructure to meet the growing demands of the market and provide even more security and agility in your collections and deliveries. Only in 2024, the company invested in Artificial Intelligence (AI) tools, Business Intelligence (BI), Machine Learning, advanced telemetry and vehicle tracking. The initiatives aim to improve operational processes, deadlines, costs associated with the transportation of orders and especially, the experiences of customers during service
According to a survey released in 2024 by Descartes Systems Group, software development company for supply chain,investing in technology is the priority of the respondents who wish to keep up with trends and add value to transportation services.
"The sector needs to constantly reinvent itself to offer the best services to the public". Innovation is part of Jamef's strategy, therefore, we are always attentive to the news and demands of the sector to understand the real needs of our clients. From there, we evaluate the tools and solutions available in the market to ensure increasing speed, security and added value, explain Adriana Lago, IT director of Jamef
Technology at the service of efficiency and safety
The telemetry and tracking solutions implemented by Jamef include features ranging from real-time monitoring to data analysis that predicts the behaviors of vehicles and drivers, generating greater safety and fuel economy. With the continuous collection of information about fleet performance, the company is able to perform predictive maintenance, avoiding unexpected stops, maintaining the high quality of the services provided
The company also uses data collection systems at the branches, that monitor loading and unloading in real time, reducing human errors, ensuring accuracy during operational management. Each implemented technological innovation is designed to generate effective results. Our constant search for modernity and innovation is linked to our commitment to providing services that not only meet, but exceed our customers' expectations, guarantee Lake
Trends and next steps
The integration of all the databases of Jamef's branches has been a priority, with the construction of adata laketo support the development of predictive tools, like AI, and allow greater accuracy in logistics operations. Artificial Intelligence can provide us with the means to supply data that fosters our clients' businesses, how the profile of the audience in the region where he operates the most. "We were also able to gain insights on how to further improve and personalize the services", evaluates André Luiz Pereira, IT Manager of Jamef
According to André Luiz, theMachine Learning, data analysis method that creates systems capable of learning on their own, it is also an ally of logistics operations. "Based on the last two years, for example, we were able to make a cost forecast to prepare the entire structure for the high demand, exemplifies
In the long term, Jamef also intends to expand its technological partnerships and increase collaboration with startups, while maintaining active contracts with technology giants like Totvs, Oracle, AWS, Microsoft and Google. These strategic partners are essential for Jamef to continue innovating, especially in the use of AI for insights into customer needs, "they are the center of our business", concluded André
