iFood inaugurates third Support Point for delivery personnel in Porto Alegre

Ifood, a Brazilian technology company, opens this Wednesday (1st) the third support point for delivery people and delivery companies in Porto Alegre. Located at Av. Saturnino de Brito, 534 – Loja 2 – Jardim Itu, the space is now available for use, offering more comfort and support during the work routine of professionals.

iFood has been continuously expanding the support points network to strengthen support for delivery people across the country. The goal is to reach, by the end of the year, 30 own units in capitals and metropolitan regions, in addition to maintaining expansion through partnerships with restaurants and markets. These spaces offer drinking water, bathrooms, rest areas and cell phone recharge points; in some cities, they also have a refrigerator and microwave. It is important to highlight that the structures are open to all delivery guys, including other platforms.

“This is a space built from the listening of delivery men, who pointed out to us the need for safe and comfortable places to support the day to day. Ifood is committed to transforming these demands into concrete solutions, and the support points are an example of this. By opening the third unit in Porto Alegre, we reinforce our purpose of valuing these professionals, who are fundamental for the functioning of the delivery ecosystem”, says Giselle Dantas, manager of Institutional Dialogue at IFood.

The locations are defined based on a route analysis and order density, ensuring that the support points are positioned in strategic areas. Deliverers can locate the nearest space directly in the iFood app or on the website.

Rio Grande do Sul: Accelerated growth in delivery

Rio Grande do Sul has stood out in the delivery sector. Only between 2022 and 2024, ifood registered growth of 15%, 13% and 20%, respectively. According to a study by the Fundação Instituto de Pesquisas Econômicas (FIPE), the iFood ecosystem represented 0.64% of the national GDP in 2024. in the state, the impact was 0.461tp3 t of the gaucho GDP, with the generation of approximately 49 thousand direct and indirect jobs.

Gaucho consumption habits

In Rio Grande do Sul, delivery has been consolidated as part of the daily lives of consumers. Porto Alegre, Canoas, Caxias do Sul, Pelotas and Novo Hamburgo are among the cities that most order the platform. When it comes to gastronomic preference, the gauchos show diversity: from traditional snacks and pizzas to Brazilian food, through açaí, which has become a popular habit, and for Japanese cuisine, which remains on the rise in the state.