According to analyses by Gartner, 15% of routine decisions in companies will be made autonomously by artificial intelligence (AI) agents by 2028. Data like this reinforces that this category of technology is becoming increasingly strategic for the growth plans of organizations, since they help to increase the level of productivity and assertiveness of actions
Felipe Thomé, co-founder and COO of CisoX, startup of the Dfense group, explain that this growth reinforces the difference between these AI tools and assistants. "While Siri, Google Assistant and corporate chatbots in general perform simple and reactive tasks, how to respond to emails or manage schedules, the agents operate autonomously, being able to monitor environments, detect patterns, "anticipate scenarios and act strategically", say
Due to these characteristics, this branch of AI is capable of enhancing human action, allowing teams to focus on complex and high-impact business tasks, instead of operational and time-consuming activities. The company's specialist cites the area of cybersecurity as a sector benefited by this dynamic.
It is possible to create more robust and precise information security strategies dynamically, without relying on entire teams and fragmented schedules. This frees up resources and allows companies to adapt their security plans in real time, ensuring relevance and alignment with the current scenario, affirms
New Cybersecurity ChallengesDespite being innovative, the rise of AI agents also brings many challenges for the cybersecurity sector. The main one is accessibility, since, until recently, detailed analyses of risks and vulnerabilities were restricted to large corporations, that had resources to hire specialized consultancies. However, small and medium enterprises did not have access to these strategic diagnostics, becoming more vulnerable to cyber attacks
"Information security needs to be an accessible right", not a privilege for those who can pay dearly, highlights Thomé. AI agents need to have this bias of democratization in their development and implementation, reducing barriers and enabling any company to protect its data in a strategic and efficient manner, complete
In the market, some ways to ensure this accessibility have already been standing out, how the reduction of the deadlines for signing the security master plans from three to one year. "At CisoX itself, we were able to significantly reduce the price of our service compared to traditional consultancies due to the annual model", ensuring that companies review their strategies in real time, adjust investments, prioritize projects and stay updated in a constantly evolving threat landscape, quote the executive
Leaving the traditional mindset aside
Besides the cost, the old model of hiring specialized consultancies also brings other potential problems. It is a case of dependence on individual technical knowledge, that not only opens the door to human errors and inconsistent analyses, as it also involves a slower process of implementing defenses
In this sense, companies that bring AI agents into their core business are gradually transforming this scenario. A CisoX, for example, it bases the operation of this technology on the NIST (National Institute of Standards and Technology) framework, what enables your platform to conduct assessments with over 360 criteria to measure the maturity of each client's information security processes. Thus, the deadline for risk mapping and the production of reports of approximately 300 pages is reduced from four months to just two minutes
AI agents are proving that automation is not just a pretty word, but rather a way to ensure efficient information gathering, quick and adapted to the context of each organization, concludes Felipe Thomé
