The fight against financial scams carried out by fake telephone exchanges has gained momentum with government and private sector initiatives. In this context, the DMA, company specialising in digital and visual self-service solutions for call centres, plays a prominent role with its Protect Call technology, that identifies and blocks fraudulent calls directly on smartphones. By the 25th of December, The solution has reached the mark of more than 4 million blocked coup attempts
Through a collaborative business community composed of more than 150 of the largest companies in Brazil – including banks, telecommunications operators, retailers and healthcare companies –, DMA uses its technology to identify about 4,000 suspicious numbers a day., capable of executing up to 260,000 blows a day.. Since the start of the Protect Call operation, in March 2024, More than 4 million coup attempts have been averted., Expecting to prevent another million by the end of the year.
Protect Call works proactively, identifying and blocking fraudulent calls even before they are answered. The solution emits a visual alert directly on the mobile screen, informing the user of the attempted coup
Only on the last day 19, The solution prevented 380,000 strokes., a significant milestone highlighting the effectiveness of the technology. Currently, 130 million smartphones in Brazil are already eligible to receive this protection, reflecting the rapid uptake by enterprises.
In addition to creating a business unit dedicated to security, DMA continues to invest in continuous improvements and the expansion of its operations. Our goal is to transform the relationship between businesses and people, ensuring that coup attempts are increasingly ineffective
