Diálogo, a carrier of the BBM Group, specialized in deliverieslast mileFor e-commerce and marketplaces, announces a new app for small and medium-sized online retailers. This is Go Dialogue, an app developed to simplify and optimize the entire process of delivery and product pickup.
For BBM Logística CEO Agapito Sobrinho, the news reinforces Diálogo's commitment to being a strategic partner for the growth of e-commerce stores. "Go Dialogue is the realization of our purpose to simplify logistics for online sellers. We created a tool that empowers the retailer, providing autonomy, transparency, and control over their deliveries, all at their fingertips," states the executive.
Among the app's features are: booking freight for pickups and deliveries; scheduling item pickups according to the best day and time for the retailer; real-time tracking of each delivery stage; access to order history and notifications; quick and direct support for resolving issues; and freight cost simulation and direct payment within the app via credit card or Pix.
"Go Dialogue was designed to bring agility and simplicity to online stores and marketplaces. Quickly and online, merchants will be able to manage their entire delivery cycle autonomously and centrally," explains Jorcei Chiochetta, director of fractional transportation and e-commerce.
Logística Dialogue makes over 1.6 million deliveries per month across most of the national territory for major national retail companies such as Amazon, Renner, and O Boticário.
Currently, Diálogo offers partner delivery personnel an app to optimize their work and make deliveries for e-commerce more efficient. Among other features, the app offers: smart and flexible routes; visualization of your daily deliveries; delivery confirmation; and support for delivery assistance.The tool also provides up-to-date information on the delivery progress, allowing the customer to track the status of their order.
