Effective communication is the key to developing high-performance teams and has proven to be a decisive factor for organizational success. In corporate environments that understand new work relationships and new management formats, the ability to communicate well shifts from a desirable and known soft skill to a requirement for those who wish to build high-performance teams.
According to the report "The State of Business Communication 2023," conducted by Harris Poll for Grammarly, 72% of business leaders believe that effective communication has increased their teams' productivity, while 52% of knowledge workers share this opinion. The study, which interviewed 251 business leaders, also revealed that 60% of them believe that effective communication has been an important factor in increasing employee trust.
According toBia Nobrega, specialist in Human and Organizational Development, over the past 30 years, regardless of hierarchical level, oratory and the ability to convey information clearly are fundamental skills to ensure that all work groups operate harmoniously, productively, and focused on achieving exceptional results. "It is essential to reinforce the importance of clear, transparent, and efficient communication to ensure alignment between leaders and employees," she adds.
What makes good communication
Transparency is the foundation of a collaborative and trustworthy environment. Leaders who communicate openly and clearly avoid misunderstandings and create an environment where all team members feel comfortable expressing their ideas and concerns. This fosters trust, an essential element for team cohesion and engagement.
"Constructive feedback is also a fundamental tool for the continuous development of teams. When the leader communicates assertively the areas for improvement and at the same time recognizes the strengths, employees feel valued and motivated to improve their performance," he points out. For her, feedback, when well-structured, not only corrects mistakes but also encourages individual and collective growth.
Active listening is another key element for success in high-performance communication. A leader who knows how to listen demonstrates respect for their team's opinions and creates a space where people feel truly understood. This type of characteristic creates a space conducive to innovation and collaborative problem-solving.
It is worth noting that companies that invest in effective communication among their employees are able to achieve their goals more efficiently and maintain a high level of productivity. "This happens because, when there is clarity in guidelines, constant feedback, and a culture of active listening, employees tend to be more engaged, committed, and productive," adds the specialist.
Bia also reminds that leaders and managers must always improve their communication and expression skills, using oratory to persuade and, above all, inspire. "The ability to capture the listener's attention and convey messages in an objective and impactful way can be the difference between the success and failure of a team," he concludes.
