E-commerce had an increase of 9,7% in 2024 compared to 2023, totalling R$ 44,2 billion in sales in the first quarter of the year alone. The data is from the Brazilian Association of Electronic Commerce (ABComm), that still predicts that the sector will exceed R$ 205,11 billion by the end of December. In light of this new consumer behavior, technologies focused on bringing more practicality and convenience become popular, as is the case with smart cabinets, smart lockers.
According to Elton Matos, co-founder and CEO of Airlocker, first Brazilian franchise of fully self-managed smart cabinets, the differentials of the solution in everyday life are flexibility and security. With innovation, time is no longer a problem for residents of condominiums or visitors to commercial complexes, who can now enjoy the freedom to pick up their orders at a time that best fits their routine, without relying on the availability of the delivery people. Furthermore, the initiative prevents episodes of loss or breakage of items, affirms.
Thinking of helping consumers make the most of the potential of smart lockers, the executive created a practical guide for those who will use the solution for the first time. check below
The key to delivery is the code
In smart cabinets, access to the order occurs through a code or QR Code sent by email or text message, that will function as a password to open and retrieve the item. The technology was designed to simplify the consumer experience. With a simple scan or typing of a code, it is possible to obtain the product quickly and safely, explain the specialist.
No need to race against the clock
Unlike other delivery methods, the solution works 24 hours, in the seven days of the week. "There is no need to worry about business hours or depend on someone to receive the package". "Enjoy the autonomy", reveals Matos.
Keep your secret, protect your code
The pickup code or QR Code for deliveries is sent only to the user responsible for access. Ensure your confidentiality, it is essential to keep the items intact. "Security is a fundamental pillar of innovation". That's why, access to the content is restricted, but it is the user's responsibility not to share it with third parties, strengthens the executive
In addition to the tips above, the specialist also points out a point of attention for condominiums: the size of the door. "Today in the market there is a variety of smart cabinets". Inclusive, those with a greater number of ports, but smaller, bringing operational problems for consumers. It is interesting that residential complexes prefer lockers with larger doors and various sizes. In this way, increases the chance for most condominium owners to have their needs met, score the CEO
