A Blockbit, a cybersecurity products company, announced the launch of Blockbit AI, the world's first virtual assistant that automates firewall and SD-WAN configuration through natural language interactions. The solution uses Artificial Intelligence (AI) technologies andMachine Learning(ML) was developed by Blockbit to further simplify the management of its products. Blockbit AI allows direct interaction with the user through an interface that understands, interprets, and generates responses in natural language, mimicking a human conversation. Blockbit AI performs real tasks directly on products, acting as a cybersecurity analyst available 24 hours a day. Through a simple and natural interaction, company teams communicate with Blockbit AI and request, in real time, configurations, analyses, and other actions, which are automatically executed on the products.
The goal of Blockbit with this launch is to reduce the operational costs for its clients through the optimization of specialized professionals' time, as well as to enhance the effectiveness in the use of the products and further improve the user experience. With Blockbit AI, it is possible to automatically configure the firewall or SD-WAN without necessarily having in-depth knowledge of the product or even understanding firewalls. Blockbit AI's mission is to facilitate security management and create more accessible cybersecurity for the market. Furthermore, this automation aims to promote error elimination, prevent human failures, and ensure more accurate configurations.
"Blockbit AI emerges as a strategic and effective response to help companies automate security configurations and enhance their network analysis, increasing their team's productivity and strengthening their defenses," says Marcos Eurico, Support Director at Blockbit. According to the executive, the forecast is that the technology will reduce clients' operational costs by up to 50%, which represents a significant saving of time and resources for the companies that use Blockbit's solutions. The agility and accuracy of the system ensure that companies maintain a secure environment, without interruptions or delays for new configuration implementations, and without the need for manual technical interventions.
Blockbit AI is available to all company clients, and its use occurs in three stages: first, the user asks a question, performs an automated analysis, or requests an action. Next, the chat confirms with the client whether that action should be taken. The system guides the user with the right questions and can also carry out this configuration process in stages, ensuring that any change is made with full control and security. After authorization, the configuration is applied automatically and the user can follow the step-by-step adjustments on their screen.
The solution also performs an analysis of what has been implemented in the digital environment, comparing it with the previous configuration to identify possible vulnerabilities and suggestions for improvements. The ability to view and track all actions performed by the Blockbit virtual assistant provides an additional layer of protection and accountability, ensuring that policies and procedures are being followed properly, transparently, and reliably.
The solution also offers proactive analytics for other cybersecurity improvements in companies. For example, the user can ask: "How is the health of my network?" and Blockbit AI performs a scan to identify possible vulnerabilities in the environment or configuration errors. Thus, the solution responds to the inquiry by identifying all the points that could put the business at risk and recommends updates or adjustments.
By using data and machine learning to better understand user behavior and their needs, the solution continuously expands its knowledge base, enhancing functionalities based on real information from organizations. With this, Blockbit can also continue to follow market trends to further improve its offerings and develop innovations that meet companies' demands more efficiently.
The accessibility and ease of use of Blockbit's virtual assistant are essential to serve a broader audience, from small businesses that may not have a dedicated IT department to large organizations seeking to optimize their security processes. The intuitive interface and the ability to interact in multiple languages expand the use of Blockbit AI in companies. This reduces dependence on specialists and empowers employees to play a more strategic role in the company's security. In this way, Blockbit supports the democratization of cybersecurity in the corporate market.
"We believe that Blockbit AI will revolutionize the way companies handle cybersecurity, as well as enable us to continue innovating in the market and improve our customers' journey," says the executive. With the launch of the world's first AI-powered chatbot for firewall and SD-WAN configuration, Blockbit reinforces its commitment to innovation and efficiency in cybersecurity solutions. For more information, visit:www.blockbit.with.
