Recent studies have favored expectations for Black Friday in 2024. Known as the best Friday of the year for retailers, the upcoming edition is estimated to reach R$ 7.6 billion – a 10% increase compared to last year – according to a Haus survey.Considering the importance of applying competitive advantages in the sales process to boost revenue during this period and all the other 364 days of the year, Jetsales Brazil has developed a sales and customer service automation platform integrated with WhatsApp, Instagram, and Facebook.
With tools like JetSender and JetGo!, the corporation helps small and medium-sized businesses boost sales and improve customer service, maximizing business opportunities during discount season and fostering long-term relationships between brand and consumer.
The JetSender platform allows for mass sending and enables users to create and send personalized marketing campaigns to multiple contacts at once. With advanced targeting and scheduling features, the brand can maximize the impact of its actions and significantly increase conversion rates. JetGo offers customization and automation in interactions, aiming to ensure quick responses 24 hours a day, 7 days a week.
SecondDaniel Ferreira, commercial director at JetsalesThe use of automation systems is essential for companies to stand out during Black Friday, as it ensures assertive communication that results in transforming leads into potential customers. With the increasing digitalization of the market, it is essential for organizations to be prepared to meet consumer needs quickly, especially during high-demand dates. Assertive communication is crucial to ensure the continuation of the purchase process and lead to completion. When the approach is objective and personalized, the customer feels valued and confident to proceed with the transaction. This reduces the chances of cart abandonment.
The platform still offers advanced features that allow you to perform remarketing funnels and serve leads from social media and offer promotions, all in a single environment. With the ability to schedule messages, send payment links, and monitor campaign performance, brands have access to a powerful competitive advantage.
According to Lucas Carvalho, partner and CTO of Jetsales BrasilProcess automation represents an improvement in companies' sales performance. With our platform, brands can automate repetitive tasks, such as sending follow-up messages and managing orders, freeing up time and resources to focus on growth strategies and customer loyalty.
Jetsales Brasil also offers support functions, such as integration with chatbots and centralized conversations, facilitating communication and issue resolution. On Black Friday, it is common for a high volume of inquiries to arise. Our platform provides efficient management of interactions, ensuring customer satisfaction. With fierce competition, companies need to stand out beyond attractive discounts and offer an exceptional shopping experience. Effectively serving consumers on any social media platform is one of the best ways to achieve this.Ferreira stands out.
