Bain & Company announced an expansion of its partnership with OpenAI, creator of ChatGPT and advanced AI models such as GPT 4o and the new OpenAI o, to accelerate the transformative impact of AI in the world’s largest organizations.
Since 2022, Bain and OpenAI have been working closely together. Your global services alliance, announced in early 2023, brings OpenAI's AI innovations and platforms to Bain clients worldwide. Bain also globally provided its employees with OpenAI platforms, including ChatGPT Enterprise. These tools have been used to deliver various pioneering and customized technology applications, increasing employee efficiency and productivity.
Now, Bain and OpenAI will expand and deepen even further the scope of their successful partnership. The innovations of OpenAI will be combined with Bain's extensive AI implementation capabilities and strategic experience. This expansion will further increase the ability to offer the most powerful solutions and meet customer needs throughout their journey with AI.
With the expansion of the partnership, Bain is investing in the creation of an OpenAI Center of Excellence (CoE). Led by a dedicated Bain team with extensive experience and knowledge of the latest developmentsinsightsOn OpenAI’s innovations, the CoE will provide services and technologies to help customers drive greater business value and impact.
The combination of Bain's extensive industry experience with OpenAI's horizontal technological innovations creates revolutionary commercial value. With the partnership, Bain and OpenAI will co-develop and deliver the first solutions for the retail and healthcare sectors, with expansion to other areas soon. The Center of Excellence will feature specialized technical resources, trained to provide solutions that leverage cutting-edge OpenAI technology, including multimodal, real-time, and reasoning applications.
"We saw the power of our partnership with OpenAI as we worked together with clients and within our own company. We achieved transformative results, drove innovation, and created sustainable value. With this expanded collaboration, we will go even further, leading industry transformation and delivering an even greater impact," says Christophe De Vusser, Managing Partner and Global CEO of Bain.
Brad Lightcap, COO of OpenAI, commented: “We are expanding our partnership with Bain to transform cutting-edge AI into real, impactful outcomes for businesses across a range of industries. We want to ensure that companies can make the most of the opportunity to operate more efficiently, better serve their customers and drive a new wave of innovation.”
The expansion of the partnership between Bain and OpenAI builds on significant results achieved for Bain clients, including The Coca-Cola Company and Amgen.
Bain has been working together with OpenAI to incorporate various AI solutions into their clients' operations and deliver tangible business results across multiple use cases. With this, Bain supported the transformation and improvement of processes, operational models, technological architectures, talents, and data assets. Bain continues to use OpenAI's rapid development products and platforms in its AI transformation consulting offerings, which encompass AI strategy development, process change, workforce and organizational development, as well as technological fundamentals, guiding leaders throughout their companies' AI journeys. With the expansion of the partnership, the two organizations will work together in a regular series of roundtables and joint industry events to showcase the impact of their collaborations in delivering transformative results for clients worldwide.
