The company, known for solutions that optimize delivery operations for major brands, has started to integrate vessels into its management and tracking ecosystem, connecting the origin to the port, the port to the cities and the cities to the final customer.The novelty is in operation in Amazonas, where the technology accompanies about 15 thousand orders per month, moving 242 tons in October 2025 and monitoring vessels daily as per customer demand.
The expansion to the waterway modal is part of the company's strategy to increase coverage, efficiency and logistics predictability in regions with limited road access. According to Vinicius Pessin, founder of Envoy, the decision reflects both the vocation of the North region and the growing role of the Amazon in digital consumption.He states that river transport is seen by the company as fundamental to diversify modes and reduce costs, as well as unlock operations in historically underserved areas.“O Brazil has one of the largest hydrographic networks in the world and harnessing this potential is essential to expand connectivity, increase efficiency and make deliveries more sustainable, says Pessin.
The platform, which already operated with car, truck and motorcycle, was adapted to allow complete visibility of the river chain. Carriers and logistics operators began to follow each step within the same environment, with real-time tracking and standardized operational control. For Envoy, the advance reinforces the positioning of the brand as a reference in logistics innovation. “ Innovation is central to who we are. Our role is to connect modals, integrate data and transform delivery into a more intelligent and efficient” experience, says the executive.
The movement occurs in a year of strong expansion of the company. In 2025, the SaaS model of Envoy grew 72%, driven by the expansion of the customer base in 53%, new technological integrations and the evolution of the artificial intelligence engine Sofia AI for dynamic route planning. The company maintains Net Promoter Score (NPS), indicator of customer satisfaction and loyalty, exceeding 70 points and generates between 15% and 20% of reduction of logistics costs to customers, according to institutional data. The plan predicts a 0 times annual growth rate of R30, composed of R30, above (1000).
The entry into river transport consolidates Envoy's commitment to solutions that reflect the diversity and complexity of Brazilian logistics.In the North, where rivers are roads and ports are entry points for consumption, technology seeks to reduce historical bottlenecks and increase the predictability of deliveries. “We are connecting the country's real logistics to a technological standard that delivers visibility and control, regardless of the modal. This allows the river to cease to be an isolated operation and become part of an integrated, safe and efficient flow”, explains Pessin.
From this movement, the company intends to expand the technology to other states with a strong hydropower vocation, reinforcing the thesis that the modernization of the river modal depends not only on physical infrastructure, but also on integration, data and operational intelligence. For Envoy, the logistics of the future will be multimodal, connected and guided by real-time information, and the North of the country, historically unassisted, can become a showcase of this transformation.
