Logistics solutions reduce return costs by 40% and avoid the emission of 15 tons of CO2

A Click Remove, reference in intelligent logistics solutions, presents two innovations aimed at and e-commerce: the Smartdrop, which reduces shipping and returns costs by up to 40%, and Reverse, sustainable reverse logistics operation with proven environmental impact.Together, the solutions accelerate processes, increase operational efficiency and reinforce the company's commitment to ESG goals. With rapid integration with ERPs, TMSs and e-commerce platforms, they serve from marketplaces even independent retailers, covering the entire journey without the need for their own structure. Among the results already recorded are returns completed in less than 24 hours (before they took up to 5 days), five tons of CO2 avoided in six months and complete logistics coverage with significant cost reduction.

According to the company, with tight margins and high order turnover, the and e-commerce it requires maximum efficiency. In this scenario, Smartdrop and Reverse are consolidated as strategic allies in the logistics transformation. The use of smart lockers drastically reduces the cycle time of returns, reducing the cost per operation and accelerating the return of the item to stock e-commerces mitigate environmental and operational risks, with integrated processes of collection, sorting and sustainable disposal, without the need for its own structure. The combination of these solutions promotes tangible gains in productivity, traceability and compliance.

Developed by Click Remove, Smartdrop uses smart cabinets installed at strategic points, enabling returns with more agility and economy. Operational results already demonstrate a reduction of up to 40% in costs, with the average resolution time falling to less than 24 hours. “With Smartdrop, the sellers they achieve significant gains in agility, control and economy, essential factors for competitiveness in the marketplaces”, highlights Gustavo Artuzo, CEO of Clique Retire.

Reverse is positioned as a strategic partner of e-commerces seeking a complete, efficient and environmentally responsible reverse logistics operation. The solution covers the entire return journey: from collection and sorting to the correct destination, whether it is the return to inventory or the sustainable disposal of unused items, eliminating the need for investment in its own infrastructure. In 2025, Reverse has already served customers from various sectors, consolidating itself as an effective model for companies with leaner structures. “In addition to meeting logistical demands, Revera contributes directly to cost reduction and to meeting the ESG goals of our customers”, reinforces Artuzo.

The technological architecture of Click Remove it is designed for fast integration with ERPs, TMSs and and e-commerce, allowing agile and scalable implementation in any size of operation. Both Smartdrop and Reverse operate with their own management panels, customized reports and defined SLAs, facilitating control and decision making in operations with multiple channels. This integration capacity has been a differential for sellers and retailers who need to adapt their logistics flows to contexts of high volume or variability.

According to EbitNielsen data, Brazilian e-commerce moved more than R$ 185 billion in 2024, driven by the growth of marketplaces and the change in consumption habits. However, the costs associated with reverse logistics and returns still represent relevant obstacles to the profitability and sustainability of the sector. In this context, solutions such as Smartdrop and Reverse become strategic differentials in an increasingly competitive market.“We believe that combining operational efficiency with environmental responsibility is fundamental for the future of digital retail.With Smartdrop and Reverse, we deliver complete solutions to the sector, we deliver and complete value Gustavo Artuzo

The growing pressure for environmental goals and sustainable practices, coming from consumers, investors and regulators, transforms logistics solutions with measurable positive impact into competitive advantage. Reverse, for example, has already avoided the emission of 15 tons of CO2 in just six months, operating with approved partners throughout the disposal chain. Smartdrop also contributes to the reduction of urban traffic and indirect emission of pollutants, by consolidating returns in lockers high turnover. By incorporating these solutions marketplaces and e-commerces evolve your ESG agendas without giving up operational performance.