The recent official launch of TikTok Shop in Brazil is not just another e-commerce feature; it’s a game-changer that could redefine how Brazilian consumers interact with products and brands. The platform bets on the social commerce model, which integrates the shopping journey directly into social content, allowing consumers to discover and purchase products without leaving the social network.
With over 111 million users in the country, TikTok now directly competes with established players. As a result, videos, live streams, and posts are not just forms of entertainment but also business opportunities. This sales model directly connects with the concept of Direct Selling, as it enables resellers and influencers to use their social networks to interact with their audience, promoting and selling products directly and personalized. Thus, TikTok Shop enhances the ability of resellers to connect with their customers in a more engaging and seamless way.
According to a Santander study analysis, the platform could capture up to 9% of Brazilian e-commerce by 2028, generating a GMV (Gross Merchandise Volume) of up to R$39 billion. The platform also reinforces its commitment to security, investing nearly 1 billion dollars in anti-fraud tools and consumer protection.
This new scenario opens doors for great opportunities, especially for the Direct Selling and relationship sector, where the (Brazilian Direct Selling Association), represented by its executive president Adriana Colloca, has a strategic vision. “ABEVD’s member companies are beginning to adapt to this new reality, exploring new forms of engagement and distribution, aligning with emerging digital market trends and consumer demands,” says the president.
The TikTok Shop model, which empowers content creators and provides a direct channel for selling products, echoes fundamental principles of our market: the power of personal recommendation and the strength of communities. For sellers, the platform becomes an extremely useful tool, enabling them to expand their reach, strengthen their relationships, and generate new sales in an innovative and engaging way.
“The launch of TikTok Shop is irrefutable proof of the growing relevance of social commerce and the creator economy. For ABEVD, this movement reinforces our belief in the power of human connection to drive consumption. We see this platform as a valuable opportunity for our members to expand their distribution channels, reach new audiences, and further empower their consultants to become digital microentrepreneurs. The ability to generate sales from authentic and engaging content is what drives us, and TikTok Shop provides a conducive environment for this, facilitating the direct seller’s journey in the digital space,” she emphasizes.
The use of these platforms has enabled direct and personalized contact with consumers, creating a more dynamic and interactive shopping environment. In this context, digitization has been a great ally to expand distribution channels and increase the capillarity of direct sales, as well as offer new possibilities for interaction and growth for resellers and their consumer networks.