Signifyd, a leader in fraud protection and prevention for e-commerce through artificial intelligence, announces the expansion of its partnership with VTEX. Companies take to a new level the collaboration that already offers retailers an integrated solution since 2022. With this new stage, Signifyd positions itself as a strategic partner for the VTEX e-commerce ecosystem, bringing automated and scalable protection that ensures frictionless shopping experiences for consumers and increased revenue for online retailers.
The strategic alliance between Signifyd and VTEX began a few years ago with the launch of a new plug-in from Signifyd on the VTEX App Store. The plug-in it allows retailers customers of the platform easy access to Signifyd's fraud protection. Acceptance and success of the solution demonstrated the value of integration, paving the way for deepening the partnership.
The new phase of collaboration is driven by the growing market need for smart and secure solutions in digital commerce.Signifyd's protection platform uses state-of-the-art artificial intelligence to analyze consumer behavior in real time and instantly differentiate legitimate transactions from fraud attempts.
“Power to expand our partnership with VTEX is a recognition of our commitment to the Brazilian market, the quality and good results of our” solution, says Katharina Junqueira, partner manager at Signifyd.“A fraud protection should not be an obstacle to the shopping experience, but rather a foundation. Our technology allows retailers to focus on growth, while we ensure that every transaction is safe, secure from chargebacks and frictionless for the consumer.We are proud to add to VTEX, offering the level of protection and intelligence that the e-commerce market deserves, he adds.
Unique intelligent protection on the market
Within the vast ecosystem of VTEX partners, Signifyd stands out for offering a set of solutions that guarantee complete and intelligent protection. The most notable differential is the comprehensive chargeback guarantee model, in which Signifyd assumes 100% of financial responsibility for any transaction approved by its platform that results in a fraud chargeback.
In practice, this means that in cases of fraudulent chargebacks resulting from a transaction approved by Signifyd, the company will refund the order amount and related fees, freeing merchants from the loss and risk that leads to more oppressive controls when approving transactions.In addition, the Signifyd solution allows implementing automated anti-fraud review in pre-authorization flow, which optimizes costs, influences better authorization rates and, consequently, raises order approval rates even more.
Among the many innovations Signifyd brings to the partnership, the latest is its new “SIntelligent Returns” solution, which combines AI, machine learning and real-time consumer behavioral analysis to identify and prevent fraud and abuse in the return process, an increasingly common and costly problem for e-commerce. The solution analyzes atypical patterns and behaviors in online shopping returns, helping retailers to make smarter decisions faster and more safely and protect their profits.
Innovation and security in the largest e-commerce platform in Brazil
As one of the largest and most influential digital commerce platforms in the world, VTEX seeks to provide a robust and innovative foundation for retail.With a continuous focus on scalability, speed and flexibility, VTEX constantly brings technological partners who can add even more value to its ecosystem.
Signifyd's arrival in the partner program reinforces VTEX's commitment to delivering cutting-edge solutions that combine sustainable and scalable growth.
The partnership between Signifyd and VTEX is another step towards an e-commerce future where security and intelligence go hand in hand to deliver the best experience for retailers and consumers.
It's always good to see Signifyd and VTEX joining forces! What a perfect alliance to combat fraud without hindering the consumer experience (and the merchant's bottom line). The promise of intelligent protection and the guarantee of reimbursement for fraudulent chargebacks sound like a straight-from-the-market "ok, let's go." Who wouldn't want a solution that uses AI and machine learning to avoid dealing with oppressive controls? Intelligent Returns are a much-needed godsend for e-commerce, which is already tired of dealing with atypical behavioral returns. May this partnership bring security without the headache, and may retailers finally be able to focus on growth, without having to constantly wonder 'is it safe or not?'. A future of e-commerce that is safer and less stressful for everyone, right?