Japanese giant Hitachi, known for excelling with excellence and proactiveness across various sectors of the global economy, has just taken a major step toward its immersion in the AI era by partnering with Red Hat. Using Red Hat OpenShift, the global leader in digital innovation and sustainable solutions has built and deployed a comprehensive, mature, and enterprise-wide governance AI platform internally, redefining what it means to be a manufacturing titan in the modern era.
As a pillar of Hitachi’s digital transformation, the company’s internal platform utilizes Red Hat OpenShift AI—Red Hat’s solution for building, training, deploying, and monitoring generative AI (gen AI) and predictive AI models at scale in the hybrid cloud—to power high-performance and mission-critical workloads. The platform’s implementation scope is just one aspect of its success; it also serves as Hitachi’s governance framework, helping to ensure ethical and efficient AI use across the multinational conglomerate.
Operationalizing via Red Hat OpenShift AI enabled the platform to become the centerpiece of more than 250 active company projects, spanning both information technology (IT) and operational technology (OT) areas. Since its implementation, Hitachi has reported improvements in call center efficiency, accelerated development of critical systems, and strengthened collaboration across the organization.
Although the platform is intended for internal operations, Hitachi sees its success as the foundation for exponential AI growth across its ecosystem. The company is exploring external use of Red Hat OpenShift AI for business development, a signal of AI’s strategic importance as competitors and partners incorporate the technology into their operations. As Hitachi rewrites its story for the AI era, Red Hat plays a key role in realizing this vision.
Red Hat’s vision: any model, any accelerator, any cloud
The future of AI should be defined by limitless opportunities, not constrained by infrastructure silos. Red Hat envisions a future where organizations can deploy any model, on any accelerator, on any cloud, delivering an exceptional and more consistent user experience without exorbitant costs. To unlock the true potential of gen AI investments, businesses need a universal inference platform—a new standard for continuous, high-performance AI innovation, both now and in the years to come.