SMEs compete with giants: same-day deliveries are now reality

In a scenario where connectivity and efficiency redefine the dynamics of business, small and medium-sized enterprises (SMEs) have found technology to be an essential ally for their creation and growth. In Brazil, this trend is reflected in the significant number of new businesses: in 2024 alone, 2.8 million new SMEs were registered, according to Sebrae data.

Entering the market, these companies face a range of challenges, one of the most significant being competition with large players, who have established processes, greater investments, and cutting-edge technology. Meanwhile, SMEs operate in a more unstable environment, striving to balance operational costs with customer satisfaction. 

In this scenario, the solution is often found by optimizing processes using creative economy resources. An example of this is optimizing the logistics sector, particularly last-mile deliveries (the stage where the product arrives at the buyer's doorstep). By reducing costs and streamlining logistics, these companies can serve their clients more effectively, ensuring quick access to sold products. On-demand delivery platforms, like Lalamove, prove ideal partners in this strategy, connecting partner drivers with consumers in a simple and economical way. The brand's success among SME managers is evident in the 57.5% increase in the number of corporate app clients for Lalamove between 2023 and 2024, demonstrating the competitive advantages of this model for businesses.

A connected world demands agility.

Delivery speed is no longer a differentiator; it's a requirement. Consumers expect their orders to arrive quickly and with complete visibility of the process, a standard previously only accessible to large brands.

In this context, Lalamove empowers SMEs to offer services equivalent to those of large corporations, without financial or contractual ties to transport companies. One of the platform's key advantages is its flexibility: no long-term contracts or minimum volume requirements are necessary. This means SMEs can adjust their costs to actual demand, without risk of loss. During periods of high demand, they have an efficient network of partner drivers available for rapid deliveries. In slower periods, costs follow the reduced order volume, allowing for greater financial and operational control. With 24/7 options, a variety of vehicle types, and real-time tracking, Lalamove provides the ideal conditions for SMEs to serve their customers efficiently and economically, at any time of the year.

Empowering communities with accessible solutions

Lalamove's mission is to empower communities by making deliveries fast, simple, and accessible. This commitment is particularly relevant to small businesses, who don't need to invest in their own fleets or logistics teams. The pay-per-use flexibility ensures costs remain low and adaptable to demand.

A practical example of this is Lever carpentry, which found a solution to its logistical needs in Lalamove. Born from the dream of two friends, Lever has been in the market for the same amount of time as Lalamove in Brazil. The company's initial deliveries were made with one of the partners' car, but this quickly became insufficient for the size and number of Lever's deliveries. 

Following a supplier's recommendation, Lever began placing orders through the app, which has become essential for partners to have more time dedicated to furniture production, alongside streamlining and saving on the company's overall logistics. Another advantage Lever found was the platform's wide vehicle flexibility. With increased sales, they can now ship everything from 10cm labels to complete apartment furnishings. Lalamove is now essential to the company's daily operations.      

An optimistic vision for the future

In today's landscape, SMEs no longer need to operate in the shadow of large brands regarding delivery speed. With accessible and technological logistics solutions, like those offered by Lalamove, they can compete on equal footing, offering speed, simplicity, and a high-quality customer experience.

By empowering small and medium-sized businesses with efficient last-mile delivery tools, Lalamove reinforces its commitment to the growth of the communities it serves and to the transformation of the logistics market. The message is clear: with the app, fast delivery is not a privilege for the few, it's an opportunity for everyone.