Pitzi, a smartphone and electronics protection company in Brazil, has just launched a digital training platform for salespeople and commercial teams of its partners – retail chains, carriers, and cellphone manufacturers. Available since June 10, the solution aims to train 10,000 professionals in two years and boost sales by 10% at physical points of sale.
Developed with a focus on practicality, the platform offers knowledge tracks on Pitzi products, sales techniques, and management, all in a gamified format. One of the main differentiators is immediate accessibility, as users can start using the content without any prior training or onboarding process.
“The platform was created to turn salespeople into cellphone protection experts, with content available anytime and focused on practical results,” explains Tatiany Martins, Commercial, Marketing, and CX Vice President at Pitzi. The tool integrates with the ecosystem of solutions the company already offers free to partners, such as the Pitzi Ninja app for engagement at points of sale.
Pitzi plans constant improvements to the platform, including implementing artificial intelligence to personalize the learning experience. The initiative reinforces the company’s commitment to the professional development of partners who work directly with end consumers, combining qualified training with the growth of commercial results.
