The PagBank, full digital bank in financial services and means of payments, whose purpose is to facilitate the financial life of people and businesses, ended the fourth quarter of 2024 (4Q24) with a net revenue of R$ 5.1 billion, an increase of 18% over the same period of the previous year, and net profit of R$ 631 million, reflecting an increase of 21% year on year, reaffirming its capacity for sustainable growth and resilience in the face of a challenging macroeconomic scenario. Still in this context, the return on equity (ROAE) reached 15.2% in 2024, which reinforces the solidity of the results.
“PagBank's performance in the last quarter of 2024 proves our ability to navigate different economic cycles consistently. Even in the face of challenges such as high interest rates and exchange volatility, we have maintained our growth strategy, expanding business, gaining new customers and strengthening our” financial services platform, said Alexandre Magnani, CEO of PagBank.
In 4Q24, PagBank hit the milestone of 33.2 Million customers, a growth of 2.1 million customers in the year. Already the total volume processed in payments (TPV) reached R$ 146 billion, which represents a high of 28% over the fourth quarter of 2023. Already in the year, the TPV was R$ 518 billion, a growth of 32% compared to 2023.
The Company invested R$ 2.3 billion in technology throughout 2024, launching new products and services, improving the quality of service to our customers and expanding the business.
The expanded credit portfolio also stood out, reaching R$ 48 billion a growth of 46% a/a. The volume of deposits totaled R$ 36.1 billion an increase of 31% a/a, reflecting the trust of customers in the Institution.
“O PagBank is a complete digital bank, offering our customers access to a diversified portfolio of financial and payment products and services ranging from acquisition solutions, as well as credit products, investments, insurance, among others. We are present throughout the country, currently we have the largest acceptance network of payment solutions, with 6.3 Million merchantsthe robustness of our financial ecosystem is also evidenced by the nearly 18 million active customers who choose PagBank as their main Banking” platform, says Gustavo Sechin, Director of IR, ESG, Market Intelligence and Economics at PagBank.
Financial discipline and the pursuit of greater operational efficiency resulted in a 74-basis-point expansion in operating leverage in the quarter. The share buyback program, which totaled R$ 784 million in 2024, reinforces PagBank's commitment to generating shareholder value. “We remain focused on maximizing return for our investors by combining solid growth with disciplined financial management. In this sense, PagBank not only grows in scale, but strengthens its profitability in a consistent manner”, says Artur Schunck, CFO of PagBank.
2025 Outlook: eyeing market movements and focus on growth
PagBank maintains a positive outlook for 2025. The bank expects to continue expanding its customer base, expanding the product offering and increasing its market share, always guided by financial strength and innovation.
“We remain committed to our purpose of facilitating the financial lives of people and businesses, delivering an experience that consolidates and simplifies the financial relationships of our customers. Our expectation for 2025 is to expand our presence in the market, reinforcing the commitment to our customers, shareholders and business partners”, concludes Magnani.
In addition to business expansion, PagBank continues to advance its ESG initiatives, consolidating itself as a reference in the financial sector in good environmental, social and governance practices.
To access PagBank's financial statements in 4Q24, please click here..

