Neogrid, a technology and data intelligence ecosystem that develops solutions for consumer chain management, announces the integration of the On Shelf Availability (OSA) functionality—one of the most advanced market solutions for managing retail and industry out-of-stocks—into the NeoRetail and NeoRetail Ops platforms. The tool transforms sales and inventory data into daily actions that reduce out-of-stocks, boost sales, and strengthen shopper loyalty.
OSA acts as a product availability on-shelf KPI, enabling the identification of supply failures, phantom inventories, and improvement opportunities in the flow between distribution centers, stores, and points of sale (POS). Based on proprietary probabilistic models that utilize up to two years of sales history, the tool calculates expected sales per item, store, and day, taking into account seasonal and behavioral variations.
“OSA is more than just an out-of-stock indicator—it is an operational intelligence that connects industry and retail to act proactively,” explains Leandro Murta, Director of Collaborative Intelligence at Neogrid. “The solution transforms data into practical decisions, helping to reduce losses, optimize inventory, and enhance the consumer experience. Now integrated with the other platforms in our NeoRetail ecosystem, it becomes even more comprehensive.”
Neogrid Methodology: Precision and Real-Time Action
Neogrid’s proprietary methodology applied to OSA starts with two essential questions: “What should have been the sales of this product, in this store, on this day?” and “How do OSA issues impact sales?”. Based on these answers, the system combines statistical intelligence and operational insight to turn data into concrete actions.
The process begins with the calculation of expected sales, based on probabilistic analyses that consider up to two years of history and recent demand variations. Next, product classification ranks items from 1 to 15 according to their importance and expected performance. This prioritization allows the solution to focus efforts on the most relevant products for the business.
With the comparative baseline established, OSA moves to automatic problem identification, highlighting items whose performance fell below expectations and pinpointing their root causes. Finally, it conducts loss measurement, estimating unrealized sales potential. This integrated and detailed view ensures an accurate operational diagnosis capable of distinguishing scenarios such as zero inventory without a distribution center order, out-of-stock due to supply failure, positive inventory with low performance, or phantom inventory.
NeoRetail and NeoRetail Ops Enhance Collaboration Between Industry and Retail
NeoRetail and NeoRetail Ops are complementary modules that integrate strategic and operational views of point-of-sale execution. NeoRetail displays dashboards with KPIs, OSA and loss trends, performance rankings, cause mapping, and market comparisons.
NeoRetail Ops, in turn, provides daily diagnostics per store and item, guidance for corrective actions, and monitoring of store execution with a focus on replenishment and inventory turnover.
The combination of the two platforms enables real-time collaboration between retailers and manufacturers, consolidating data-driven decision-making and promoting efficiency across the entire consumer chain.
