Freshworks, an employee and customer experience solutions company, today announced the appointment of Murali Swaminathan as its new Chief Technology Officer (CTO).With more than 30 years of experience in software engineering and management, Swaminathan will be responsible for leading the company's technology strategy and overseeing global engineering and architecture teams.
Swaminathan arrives at Freshworks after a successful career at renowned technology companies.His last position was as Vice President of Engineering at ServiceNow, where he oversaw the IT Service Management and Strategic Portfolio Management product portfolio.Has previously held leadership positions at Recommend (now OpenText) and CA Technologies (now part of Broadcom Inc.).
Dennis Woodside, Freshworks CEO and President, expressed excitement over the arrival of Swaminathan: “Murali's experience aligns incredibly well with our commitment to delivering products that deliver rapid impact and real returns on AI investment.”, and the company's expertise in employee solutions is also highlighted, a crucial aspect for the company as it expands its presence in the medium and large market.
Swaminathan, who will report directly to Woodside, commented on his appointment: “It is an incredible time to join this team as we grow to become a multi-billion dollar software company.I look forward to working with our talented global teams to continue driving innovation and delivering exceptional products
The appointment of Swaminathan reinforces Freshworks' commitment to investing in top-notch talent to elevate its experience solutions for employees and customers.With its extensive experience and proven track record, Swaminathan is expected to play a crucial role in Freshworks's continued growth and technological innovation.
