In the current scenario, where technology permeates all aspects of everyday life, the health sector could not be left behind. Poli Digital, an innovative startup based in Goias, is leading this transformation with solutions that automate operational processes via WhatsApp, benefiting clinics, hospitals, pharmacies and dental offices.
The problem of forgetting medical appointments, a common inconvenience for both patients and health professionals, inspired the creation of the company. From an experience with a network of clinics in Goiania, the founders realized the need to optimize the process of confirming appointments, which consumed much of the time of the attendants.
The solution developed by Poli Digital goes beyond the simple reminder of appointments. The platform allows the scheduling of medical returns, boosting billing and patient loyalty. For pharmacies, the technology enables the creation of personalized promotional campaigns, based on the purchase history of each customer.
Guilherme Pessoa, Operations Supervisor at Poli Digital, highlights the growing interest of healthcare companies in adopting digital solutions to improve care and boost their business operations.He emphasizes that the convenience and accessibility of services are fundamental to customer satisfaction and business success in this sector.
The effectiveness of Poli Digital's approach is evidenced by impressive data: first-minute contact with a lead can increase the effectiveness of a sale by almost 400%. This is particularly relevant in healthcare, where rapid problem solving is crucial.
Alberto Filho, CEO of Poli Digital, points out that customer relationship technology not only improves operational efficiency, but is also essential for business success, enabling a more agile, personalized and data-driven approach.
As the healthcare industry continues to evolve, innovative solutions like those offered by Poli Digital are becoming increasingly indispensable, promising a future where patient care is more efficient, personalized and technologically advanced.
