In the current scenario, where practicality and convenience are buzzwords, companies have increasingly invested in technology to improve the consumer experience. Apps and websites have become essential tools not only to attract, but also to retain customers, offering services that can be accessed anytime and from anywhere.
Recent data indicate a significant change in end consumer behavior, which increasingly prefers to schedule times and services through applications and websites, rather than opting for face-to-face service. This trend reflects not only the search for convenience, but also the need for time optimization.
Mary Help increases the domestic services sector
An example is a Mary Help's, home services franchise that has transformed the way people request cleaning and home care services. Through its application and website, customers can easily schedule services, choose qualified professionals and track the status of their requests. This approach not only simplifies the hiring process, but also ensures transparency and quality in service.
Nails Cariocas: innovation with application and cashback
A Cariocas Nails, recognized as the largest enamelling in the world by ABF (Brazilian Franchising Association), does not fall behind when it comes to technological innovation. Recently, it launched its own application that offers customers a complete experience before they even arrive at the establishment. With features such as real-time queue and scheduling services, the tool aims to provide practicality and control to users.
In addition, the integrated cashback system allows customers to accumulate balance with each service performed, and can later use it for discounts on new calls. Mauricio Cesar, CEO of the network, highlights that this initiative not only rewards customer loyalty, but also boosts sales and raises the standard of service offered.
Accidental in telemedicine
In the area of specialized care, a Accue it stands out by incorporating telemedicine as an essential part of its services.The largest franchise of caregivers in the country offers medical consultations by phone or video calls, ensuring immediate and quality care 24 hours a day. This measure not only reduces the risk of poorly managed emergencies, but also provides patients with a sense of security and continuous care.
Sonhagro: facilitating entrepreneurship in Brazil
For entrepreneurs who want to start their own business, a Sonhagro the company provides the entire process of obtaining the franchise online, from the application to the mentoring necessary for the success of the enterprise. This remote model allows entrepreneurs from any part of Brazil to have equal access to the opportunity to open a franchise, simplifying the process and offering essential support for business growth.
These examples highlight how the integration of technology not only modernizes the services offered, but also opens new possibilities for entrepreneurs and consumers, promoting a more efficient and satisfactory experience in the current market.
