In a scenario where connectivity and efficiency redefine business dynamics, small and medium-sized enterprises (SMEs) have found technology to be an essential ally for their creation and growth. In Brazil, this trend is reflected in the significant number of new ventures: in 2024 alone, 2.8 million new SMEs were registered, according to data from Sebrae.
When entering the market, these companies face a series of challenges, one of the main ones being competition with large players, who have structured processes, larger investments, and cutting-edge technologies. Meanwhile, SMEs operate in a more unstable environment, striving to balance operational costs with customer satisfaction.
In this scenario, the solution is often found by optimizing processes using creative cost-saving resources. An example of this is optimizing the logistics sector, particularly last-mile deliveries (the stage where the product reaches the buyer’s doorstep). By reducing costs and simplifying logistics, these companies can serve their customers more effectively, ensuring quick access to the products sold. On-demand delivery platforms like Lalamove prove to be ideal partners in this strategy by connecting partner drivers to consumers in a simple and cost-effective way. The brand’s success among SME managers can be seen in the 57.5% increase, between 2023 and 2024, in the number of corporate customers using the Lalamove app, demonstrating the competitive advantages of this model for businesses.
A connected world demands agility
Delivery speed is no longer a differentiator; it’s a requirement. Consumers expect to receive their orders quickly and with full visibility of the process, a standard that was once only within reach of major brands.
In this context, Lalamove empowers SMEs to offer services equivalent to those of large corporations, without financial or contractual ties to transport companies. One of the platform’s main advantages is its flexibility: there’s no need for long-term contracts or minimum volume requirements. This means SMEs can adjust their costs to real demand without risking losses. In high-demand months, they have access to an efficient network of partner drivers for fast deliveries. During low periods, costs follow the reduction in order volume, allowing for better financial and operational control. With 24/7 options, a variety of vehicles, and real-time tracking, Lalamove provides the ideal conditions for SMEs to serve their customers quickly and economically at any time of the year.
Empowering communities with accessible solutions
Lalamove’s mission is to empower communities by making deliveries fast, simple, and accessible. This commitment is especially relevant for small businesses, which don’t need to invest in their own fleets or logistics teams. The flexibility of pay-per-use ensures costs remain low and adaptable to demand.
A practical example of this is Lever Woodworking, which found in Lalamove a solution for its logistics needs. Born from the dream of two friends, Lever has been in the market for the same period as Lalamove in Brazil. The company’s first deliveries were made using one of the partners’ cars, but it quickly became insufficient for the size and number of the woodworking shop’s deliveries.
Through a supplier’s recommendation, Lever began placing orders through the app, which became essential for the partners to have more time for furniture production, in addition to simplifying and saving on the company’s overall logistics. Another advantage Lever found was the great flexibility of vehicles available on the platform. With increased sales, they can ship everything from 10cm labels to the furniture of an entire apartment. Today, Lalamove is essential for the company’s daily operations.
An optimistic vision for the future
In the current scenario, SMEs no longer need to stay in the shadow of major brands when it comes to delivery speed. With accessible and technological logistics solutions like those offered by Lalamove, they can compete on equal footing, offering speed, simplicity, and a quality experience to their customers.
By empowering small and medium-sized businesses with efficient tools for last-mile delivery, Lalamove reinforces its commitment to the growth of the communities it serves and the transformation of the logistics market. The message is clear: with the app, delivery speed is not a privilege for the few—it’s an opportunity for all.
