A TNS, a global leader in connectivity and payment infrastructure, has developed an innovative solution to maximize the completion rate of retail payments, for points of sale of any size and format, including standalone stores and self-service kiosks, eliminating cases of lack of connectivity.
In an initiative with Banco do Nordeste and the sub-acquirer Entrepay, for example, recurring connectivity issues were resolved for periodic fairs supported by the bank in Fortaleza, offering exhibitors a personalized, stable network with high availability and high security for payment transactions. As a result, the completion of sales transactions grew by up to 12%, especially those related to impulse purchases.
“The craft fairs are important references for the street commerce of Fortaleza and the production of countless artisans and small producers in the state. We make it a point to offer exhibitors and visitors the best existing technology so that the shopping experience is always the best possible”, says Elmo Luiz Machado Sette Junior, executive manager of Banco do Nordeste.
To achieve this, an intelligent and exclusive network was implemented for payment systems, with PCI certification, which allows connectivity only for Entrepay devices. The installation of a TNSLink+ combining Vivo and Claro SIM cards in a single router, along with a cable connection and signal amplifiers, ensures that even if one type of connectivity fails, another remains operational, with automatic activation of the best available network, maintaining service continuity.
All integrated with a Fortinet NGFW, the most widely installed network firewall in the world, which combines traditional firewall features, SD-WAN, and advanced security services to provide enhanced protection. “The true innovation here was the customization of the solution to exclusively serve Entrepay devices, ensuring that only their terminals had access to the configured network, without the risk of interference or instability”, explained Wolnyz Barbosa, support manager at TNS.
“With TNS’s tailored solution, we were able to ensure greater availability and security in transactions thanks to a dedicated and exclusive network. This level of customization and network intelligence has proven indispensable for safely overcoming connectivity challenges in areas with varying coverage, especially in highly sensitive activities such as payment transactions”, says Arnaldo Blasques , Operations Director at Entrepay.
This set of innovations, highlighting the TNS Link, a redundant connectivity solution with ultra-high availability specifically designed for store environments, warehouses, and self-service terminals, can be seen at the TNS / Lounge Pagos (G-4) at Autocom, the largest technology fair focused on retail and commercial automation in Latin America, taking place from March 1o to April 3, at Expocenter Norte, São Paulo, with free admission.
TNS is a global leader in network solutions and technologies for complete, modern, and secure payments. As a provider of infrastructure-as-a-service (IaaS) and colocation solutions, TNS serves over 1,400 organizations across all continents, including the world’s leading stock exchanges such as Nasdaq, NYSE, London Stock Exchange, and B3. In 2019, TNS began its expansion in Latin America starting from Brazil, where its main focus is offering retail complete payment solutions, with a diverse portfolio that includes connectivity across various technologies, data management, POS rentals, and customized solutions for self-service terminals in stores and standalone markets of any size and location, managed through a native cloud platform. With over 30 years of extensive experience in the global market and a presence in more than 60 countries, TNS also operates in other segments such as telemetry, tracking, monitoring, security, and IoT and M2M connectivity for smart cities, healthcare, industry, and agribusiness. TNS has offices in the states of Paraíba and São Paulo serving clients across Brazil and Latin America.
