Leader in chat-commerce in Brazil and WhatsApp Business Solution Provider (BSP), OmniChat announces the launch of OmniCast, a biweekly videocast that will bring together success stories, market insights, and future perspectives on the use of messaging channels in business transformation. The project, premiering on the 16th, aims to strengthen the dialogue among brands seeking to enhance their digital presence through omnichannel strategies.
OmniCast will be available on multiple platforms, including YouTube, Spotify and social networks like Instagram and LinkedIn, allowing marketing, sales, and customer service professionals to follow the discussions in their preferred format.
“The idea came to connect our clients and partners around the best chat commerce practices. With this new space, we want to show how companies are transforming their operations and results by centralizing their communication channels in an integrated strategy,” explains Mauricio Trezub, CEO of OmniChat and host of OmniCast.
Each episode, the videocast will feature representatives from different market segments, from clients using the OmniChat platform to partners. The guests will share real experiences on how they automated processes, increased sales, and improved customer experience.
OmniChat was founded in 2016 and currently serves over 500 brands, offering technology that combines artificial intelligence and humanized service to create complete communication experiences. The platform operates on the SaaS (Software as a Service) model and helps companies reduce operational costs while boosting sales results and customer satisfaction.
The first episode of OmniCast will feature a renowned fine gifts brand that managed to increase revenue using Whizz, OmniChat’s AI.
