Key research data:
- You can purchase available intelligence: Intelligence is becoming abundant, accessible, and available on demand. With the emergence of AI and agents that can reason, plan, and act as digital workers, businesses can scale capacity as needed.
- 82% of leaders say they are confident they will use digital labor to expand workforce capacity in the next 12 to 18 months.
- 53% of leaders say productivity should increase, but 80% of the global workforce – both employees and leaders – say they don’t have enough time or energy to do their work.
- Employees are interrupted 275 times a day by a meeting, email, or chat – once every two minutes during working hours.
- Human agent teams will dismantle the org chart: With on-demand expertise, the traditional org chart can be replaced by an Organogram: a dynamic, cross-functional organizational model built for speed.
- 46% of leaders say their companies are using agents to fully automate workflows or processes.
- The #1 reason employees turned to AI instead of a colleague this year is 24/7 availability.
- Every employee becomes an agent manager: someone who builds, delegates, and manages agents to amplify their impact – working smarter, scaling faster, and taking control of their career in the AI era.
- 67% of leaders are familiar or extremely familiar with agents, compared to 40% of employees.
- 79% of leaders believe AI will accelerate their careers, compared to 67% of employees.
Microsoft 365 Copilot product updates:
- The M365 Copilot app combines chat history, pinned prompts, and agents in a navigation pane, aiming to reduce clutter and improve the discoverability of essential features.
- The Create app in Microsoft 365 Copilot simplifies content creation, allowing users to start with a template or share an idea in natural language and use Copilot to generate personalized content for their unique ideas, organizational data, and brand guidelines.
- Copilot Search is designed to make finding information faster. It uses the semantic index to understand what you’re looking for and pulls from your organizational data and external sources to get quick answers, eliminating the need to switch between different sources.
- Copilot Notebooks lets you get answers and create with Copilot in a unified workspace that brings together all your relevant content – Copilot chats, files, pages, meeting notes, links, and more.
- The Researcher Agent, recently announced on March 25, provides organizations with the capabilities they’d expect from a highly paid strategist or researcher, combining the latest advanced reasoning models with a user’s work data.
- The Analyst Agent, recently announced on March 25, gives employees access to their own 24/7 data analyst who knows Python, is available directly in Copilot, and uses chain-of-thought reasoning so you can verify your work.
