Well-led teams are 21% more productive, according to a global survey conducted by Gallup, a global research and consulting firm. The study highlights that the leader’s role is a determining factor in employee motivation and performance, which directly influences a company’s results. This reality has driven the search for well-rounded leadership professionals with technical, human, and strategic skills. In Brazil, this scenario is closely experienced by major entrepreneurs like Reginaldo Boeira, president of KNN Group, who applies a methodology focused on developing engaged and high-performance teams.
Boeira’s leadership is based on recognition and continuous employee development. Leading a group that includes nearly 20 companies, among them one of the largest language franchise networks in the country with over 110,000 students and around 450 franchisees, he implements constantly adjusted processes that encourage individual and collective appreciation. Annually, he launches award programs based on performance metrics analysis, regular training aligned with market trends and new technologies, and an open culture for feedback and suggestions.
The entrepreneur, who has also written a book on ‘how to make money and achieve success’ and gathers thousands of entrepreneurs annually at his conferences and events, believes that investing in human potential is the key to success, including when dealing with new technologies like Artificial Intelligence, which, according to him, can be effective depending on ‘the human operating it.’ These procedures not only improve operational results but also increase team satisfaction and commitment. ‘A company’s success is inevitably the result of the development of the people who are part of it,’ he says.
From talent identification and role alignment, matched to the employee’s experience and profile, and results analysis, there is the fundamental process of recognition that sometimes goes unnoticed in organizations. ‘But when someone is producing, generating results, and realizes they are recognized and encouraged to grow, they become even more committed and actively part of the business’s purpose,’ emphasizes Boeira.
In addition to internal human resources initiatives, the entrepreneur adopts strategies that strengthen communication between his companies’ leadership and employees. To achieve this, he promotes in-person meetings, lectures, and conventions that bring managers closer to the operational reality and team needs. These actions are reinforced by internal organizational climate surveys, which help identify improvement points and anticipate challenges. According to a Deloitte study, 75% of business leaders believe leadership quality is the main competitive differentiator in a transforming scenario. For Boeira, this perception is confirmed daily.
‘Mastering processes and tools is not enough. Today’s leader must inspire, listen, and understand the team’s motivations. When there is this genuine connection, work flows, results appear, and people grow together,’ emphasizes the entrepreneur. With this vision, KNN Idiomas, one of his companies, has gained prominence in the educational sector, maintaining high internal satisfaction rates and constant expansion. Practical experience shows that well-prepared leaders with close and empathetic engagement have the power to transform the organizational environment and enhance results.